Category Avaya

Building SMS Text Bots is a Breeze

As a nerdy guy, I love movies about other nerdy guys.  Give me movies like “A Beautiful Mind,” “The Theory of Everything,” or “Einstein and Eddington” (two nerdy scientists for the price of one), and I am in geek heaven.  Recently, I was thrilled by “The Imitation Game” — the story of Alan Turing and […]

The Easy Button for IoT

I am sure that I don’t have to tell you how the Internet of Things (IoT) is revolutionizing our world.  Stop by any electronics retailer and you will find smart TVs, smart lights, smart refrigerators, and smart thermostats.  Open up the brochure for a new car and you will find more space dedicated to intelligent […]

Watson (and me) in the News

This is cool. I wasn’t aware that I was the subject of Avaya’s latest podcast.

Speaking of IoT

This has been a very busy year for me and it’s only April.  I’ve written countless lines of Java code for my IoT software, spewed tens of thousands of words for my articles and technical documents, spoke at two trade shows, put on several webinars, designed a few SIP solutions, did a No Jitter podcast […]

Giving voice to IoT

There have been moments in our communications industry when everything suddenly changes.  You can argue that it all began with Alexander Graham Bell’s invention of the telephone in 1876.  Although the road to that first voice call (“Mr. Watson, come here. I want you.”) took many years and involved several prior attempts, within a year […]

Top Five Picks in a Year of Communications Richness

An optimist stays up until midnight to see the new year in. A pessimist stays up to make sure the old year leaves. –Bill Vaughan The older I get, the quicker the years seem to go by.  I blinked during my freshman English final and all of a sudden I’m a 58-year-old man with three […]

Avaya Breeze — Up Close and Personal

I recently presented a one-hour webinar that walked folks through the basics of creating Avaya Breeze Snap-Ins.  It’s similar to my Introductory and Advanced YouTube videos, but it’s different enough to warrant a look even if you did wade though all ten lessons.  The user questions at the end may be worth the price of […]

Adding JavaScript Functions to Breeze Snap-Ins

Welcome to the fourth in my series of Advanced Breeze videos.  Here, I discuss how to add JavaScript functions to Breeze Snap-Ins.  This is really important stuff to know and not intuitively obvious.  🙂

Arizona Breeze Workshop

I am giving a Breeze workshop in Tempe, Arizona this Thursday.  I plan on lots of show and tell.  If you are in the area and want to see Breeze up front and in person, register here.

Adding Text and Email to Breeze Snap-Ins

My latest Advanced Breeze Techniques tackles SMS Text, Email, and Parallel Gateways.  Like every one of my Breeze videos (Introductory and Advanced), you can find this new one on the Avaya Blog. Adding Text and Email to Breeze Snap-Ins