Tag Archives: Dialogflow

Creating a Dialogflow ES Text Bot Using Avaya OneCloud CPaaS
Every once in a while, a new technology, an old problem, and a big idea turn into an innovation. Dean Kamen In my previous article, Writing a Voice Bot Application Using Avaya CPaaS, I showed you how to use Avaya CPaaS inboundXML elements to create a simple voice bot. Here, I will show you how […]

One-Click Google Dialogflow Telephony Bots
Here in my latest video, I show you how to connect a Google Dialogflow ES agent to Avaya OneCloud CPaaS. The result is a telephony enabled bot. It’s very simple to do this. No code required. 🙂

Bot Building Basics with Google Dialogflow
Due to a number of requests, I recorded the Bot Building Basics presentation I recently gave at Avaya Engage 2020. It’s a lot more fun speaking before a live audience, but this is a close-enough reenactment. I guarantee that if you watch the video in its entirety, you will be able to create your own […]

Real-Time IT Services in the Palm of Your Hand
I am so clever that sometimes I don’t understand a single word of what I am saying Oscar Wilde In just a few days, I get to stand in front of a crowd of Avaya Engage attendees ready to learn all about artificial intelligence and natural language processing. While I am presenting several other sessions […]