Tag Archives: Dialogflow

One-Click Google Dialogflow Telephony Bots

Here in my latest video, I show you how to connect a Google Dialogflow ES agent to Avaya OneCloud CPaaS. The result is a telephony enabled bot.  It’s very simple to do this.  No code required.  🙂

Bot Building Basics with Google Dialogflow

Due to a number of requests, I recorded the Bot Building Basics presentation I recently gave at Avaya Engage 2020.  It’s a lot more fun speaking before a live audience, but this is a close-enough reenactment. I guarantee that if you watch the video in its entirety, you will be able to create your own […]

Real-Time IT Services in the Palm of Your Hand

I am so clever that sometimes I don’t understand a single word of what I am saying Oscar Wilde In just a few days, I get to stand in front of a crowd of Avaya Engage attendees ready to learn all about artificial intelligence and natural language processing.   While I am presenting several other sessions […]