Category IBM Watson
Are you interested in how IBM Watson, Amazon Lex, and/or Wit.ai can be used to build bots? If not, you should be. This is the future of how we will interact with customer care centers. Actually, it’s the present and the chances are pretty good that you have already chatted with a machine and not […]
For the past several months, I have been immersed in the studies of artificial intelligence (AI) and natural language processing (NLP). Not only are they two extremely interesting technologies, but the inroads they’ve made into our day-to-day lives is breathtaking. Not a day goes by where I don’t talk to my phone or ask Alexa […]
While at Avaya Engage last month, I met with Blair Pleasant of Business Communications Strategies to discuss the work I am doing with IoT, ServiceNow, Watson, Avaya Breeze, and Zang. I really dislike seeing myself on video, but other than a few awkward smiles and some fumbled words, I did okay in our interview. You […]
I recently sat down with my friend and partner in technology, Mark Fletcher (Fletch), to talk about artificial intelligence and natural language processing. I hope you enjoy hearing what we had to say about what might be the most exciting and revolutionary technology of our time.
This is cool. I wasn’t aware that I was the subject of Avaya’s latest podcast.
Believing is seeing and seeing is believing — Tom Hanks Last week in Watson, Come Here – I Want to See You, I introduced my readers to many of the functionality delivered by IBM Watson. I explained how Watson can perform language detection, language translation, and language analysis. I also wrote of how Watson Conversations […]
If you were to ask me what I want to do – I don’t want to be a celebrity, I want to make a difference. — Lady Gaga If you are like most people, the first time you heard about IBM’s Watson was on TV’s Jeopardy. On February 14, 2011, Watson took on Jeopardy’s two […]