Monthly Archives: November 2016

Taking the Boredom Out of SIP Trunks

I think it’s an actor’s responsibility to change every time. Not only for himself and the people he’s working with, but for the audience. If you just go out and deliver the same dish every time… it’s meat loaf again… you’d get bored. I’d get bored. — Johnny Depp This will not come as a […]

Avaya Breeze — Up Close and Personal

I recently presented a one-hour webinar that walked folks through the basics of creating Avaya Breeze Snap-Ins.  It’s similar to my Introductory and Advanced YouTube videos, but it’s different enough to warrant a look even if you did wade though all ten lessons.  The user questions at the end may be worth the price of […]

Web Services for Beginners

“Rest and be thankful.” ― William Wordsworth On a number of occasions, my unified communications articles have used terms such as web services, SOAP, REST, and RESTful.  Without providing much explanation, I’ve stated that these are methodologies and tools that allow a client application to access a remote service. For example, Avaya SIP telephones use […]