Category Natural Language Processing
Creating a Dialogflow CX Text Bot Using Avaya OneCloud CPaaS
“No matter how good you get you can always get better, and that’s the exciting part.” Tiger Woods In my previous article, I showed you how to integrate Google Dialogflow ES into an Avaya CPaaS text bot. While Dialogflow ES is a great platform for uncomplicated natural language processing (NLP) applications, ES has no concept […]
It’s a Bot World. We Just Live in It
Welcome to the next entry in my series of COVID-19 I-am-stuck-at-home-for-who-knows-how-long videos. So far, I’ve tackled Bot Building Basics with Google Dialogflow and Can You Really Build That With Breeze. Today, I recorded another of my popular presentations, It’s a Bot World. We Just Live in It. This was originally a breakout session at Engage […]
Bot Building Basics with Google Dialogflow
Due to a number of requests, I recorded the Bot Building Basics presentation I recently gave at Avaya Engage 2020. It’s a lot more fun speaking before a live audience, but this is a close-enough reenactment. I guarantee that if you watch the video in its entirety, you will be able to create your own […]
AI and Natural Language Processing Made Easy — Webinar Playback
For those of you who were not able to attend my AI and NLP webinar, here is the playback. Among other things, you will learn the basic language of NLP and how it can be used to build a text bot.
Webinar: Artificial Intelligence, Natural Language Processing, and Breeze
Are you interested in how IBM Watson, Amazon Lex, and/or Wit.ai can be used to build bots? If not, you should be. This is the future of how we will interact with customer care centers. Actually, it’s the present and the chances are pretty good that you have already chatted with a machine and not […]
Applying AI and NLP: Wit, Watson, Lex
For the past several months, I have been immersed in the studies of artificial intelligence (AI) and natural language processing (NLP). Not only are they two extremely interesting technologies, but the inroads they’ve made into our day-to-day lives is breathtaking. Not a day goes by where I don’t talk to my phone or ask Alexa […]
Speaking of Artificial Intelligence and Natural Language Processing…
I recently sat down with my friend and partner in technology, Mark Fletcher (Fletch), to talk about artificial intelligence and natural language processing. I hope you enjoy hearing what we had to say about what might be the most exciting and revolutionary technology of our time.
Visualizing Natural Language Processing
Last week I introduced No Jitter readers to Natural Language Processing (NLP) and Facebook’s free NLP service, wit.ai. I wrote about intents and entities and how they work together to convert human language into actionable components. If you are like me, though, you only learn so much from reading. You need to see concepts in […]
Enhancing the Customer Experience with Natural Language Processing
I would venture to guess that most people had their first encounter with natural language programming (NLP) when Apple added Siri to the iPhone. Starting with iPhone 4S, you could ask “her” simple questions such as “Who was the 12th president of the United States?” (Zachary Taylor) and “Will you marry me?” (We hardly know […]
Tao, Zen, and Tomorrow 