Monthly Archives: February 2016

Megaphone. Attractive woman with megaphone

Speech Analytics: Have you ever heard a smile?

In many spheres of human endeavor, from science to business to education to economic policy, good decisions depend on good measurement. — Ben Bernanke “If you can’t measure it, you can’t manage it.” I am sure this isn’t the first time you’ve read those words. They have been drummed into my head since the first […]

Titanic-sinking

Planning for a Disaster

“There’s nowhere you can be that isn’t where you’re meant to be.” ― John Lennon As big of a Beatles fan that I am, I really don’t believe that. Yes, we can influence where we “are meant to be” by our actions and attitudes, but I am a firm believer that some things just happen. […]

google-apps-cloud

Searching for a Google Unified Communications Strategy

I remember my very first encounter with Google. It was sometime in the very late 1990’s when a coworker told me about this new search engine she had just started using. Like most everyone in those early days of the World Wide Web, I was a big Yahoo user and wasn’t sure why the world […]

Podium-Wood

Enterprise Connect 2016 Speaking Gigs

Living here in Minnesota, I look for every reason to head south for a break from winter’s ice, snow, and cold. Thankfully, this year one of those breaks is coming in the form of the 2016 Enterprise Connect conference. From March 7th through the 10th, thousands of the smartest men and women in the world […]

ec16

SIP Architecture 101

Enterprise Connect is a little more than a month away and I am in the process of putting the final touches on my Understanding and Leveraging SIP for your Enterprise presentation. With me, it’s always a balancing act between down-in-the-weeds protocol geekiness and enterprise solutions. While I admit to favoring the former, I realize that […]

Edison-skatboard

The Internet of Things From a Hardware Point of View

If you haven’t been paying attention to IoT (Internet of Things), you’ve been missing out on one of the most important technology trends in the last several years. Simply put, IoT assigns IP addresses to everything from thermostats to refrigerators. This allows these devices to participate in a control and information web that allows even […]