Welcome to the first in my series of videos addressing some of the more advanced ideas surrounding Avaya Breeze. It picks up where my introductory series ended while placing a greater emphasis on important, but lesser understood tasks and programming techniques. Here in Part One, I present a method to catch and process runtime errors […]
Imagination is not only the uniquely human capacity to envision that which is not, and therefore the fount of all invention and innovation. — J. K. Rowling I grew up immersed in science fiction. Not only did I read science fiction novels and short stories by the handful, I was in a science fiction book […]
In my last Avaya Breeze Introductory Video (I am moving on to advanced topics), I explore Breeze Events and how to launch Snap-Ins from cloud services.
Don’t tell me the moon is shining; show me the glint of light on broken glass. Anton Chekhov The world of technology has changed immeasurably since I began writing software way back in the late 1970’s. Devices are smaller, storage is nearly infinite, processors are orders of magnitude faster, programming languages are far more graceful, […]
Welcome back to my Avaya Breeze video series. Up to this point, I have primarily focused on telephone calls. Parts One through Three dealt with a Snap-In that created and manipulated an outbound call. In Part Four, I turned my attention to intercepting an incoming call. Today I would like to shake things up a […]
If you have been following along with my Avaya Breeze videos, you’ve seen me demonstrate how easy it is to create, deploy, execute, and test a Snap-In created with Engagement Designer. Today in No Jitter, I continue down that path, but I want to shake things up a bit. Instead of launching a new call, […]
In my latest Avaya Breeze video, I add DTMF detection and decision logic to my Make Call Snap-In. Although the use case is simple, the knowledge learned is essential to writing powerful Breeze applications. Avaya Breeze Step-by-Step: Part 3
The proper method for inquiring after the properties of things is to deduce them from experiments. — Isaac Newton Last week, I unveiled my video series on the Avaya Engagement Designer. Part One introduced the basic tools and interfaces and walked the viewer through writing a simple Breeze Snap-In. Given the number of views and […]