Monthly Archives:

Catching Errors in Breeze Snap-Ins

Welcome to the first in my series of videos addressing some of the more advanced ideas surrounding Avaya Breeze.  It picks up where my introductory series ended while placing a greater emphasis on important, but lesser understood tasks and programming techniques. Here in Part One, I present a method to catch and process runtime errors […]

In Search of the Blue Ideas

Imagination is not only the uniquely human capacity to envision that which is not, and therefore the fount of all invention and innovation. — J. K. Rowling I grew up immersed in science fiction.  Not only did I read  science fiction novels and short stories by the handful, I was in a science fiction book […]

Launching Breeze Snap-Ins From Cloud Services

In my last Avaya Breeze Introductory Video (I am moving on to advanced topics), I explore Breeze Events and how to launch Snap-Ins from cloud services.  

Giving a Voice to IoT

Don’t tell me the moon is shining; show me the glint of light on broken glass. Anton Chekhov The world of technology has changed immeasurably since I began writing software way back in the late 1970’s.  Devices are smaller, storage is nearly infinite, processors are orders of magnitude faster, programming languages are far more graceful, […]

Adding Web Services to an Avaya Breeze Snap-In

Welcome back to my Avaya Breeze video series.  Up to this point, I have primarily focused on telephone calls.  Parts One through Three dealt with a Snap-In that created and manipulated an outbound call.  In Part Four, I turned my attention to intercepting an incoming call. Today I would like to shake things up a […]

Intercepting Calls with Avaya Breeze

If you have been following along with my Avaya Breeze videos, you’ve seen me demonstrate how easy it is to create, deploy, execute, and test a Snap-In created with Engagement Designer. Today in No Jitter, I continue down that path, but I want to shake things up a bit.  Instead of launching a new call, […]

Avaya Breeze Step-by-Step: Part 3

In my latest Avaya Breeze video, I add DTMF detection and decision logic to my Make Call Snap-In.  Although the use case is simple, the knowledge learned is essential to writing powerful Breeze applications. Avaya Breeze Step-by-Step:  Part 3

Avaya Breeze Step-by-Step: Part 2

The proper method for inquiring after the properties of things is to deduce them from experiments. —  Isaac Newton Last week, I unveiled my video series on the Avaya Engagement Designer.  Part One introduced the basic tools and interfaces and walked the viewer through writing a simple Breeze Snap-In.  Given the number of views and […]