Monthly Archives: February 2021
In my latest video, I show you how easy it is to configure and deploy SIP trunks on Avaya CPaaS. To make it simple to understand, I give you a step-by-step way to PSTN-enable a free SIP soft client. Check it out!
“Never let the same dog bite you twice.” Chuck Berry Before I discuss securing SIP, I want you to imagine a bank. Every bank I know has a sturdy door equipped with a good lock and some form of alarm system. Inside the bank, it’s not uncommon to have a trained security guard. The tellers […]
I am still on my video kick and this time around I decided to challenge myself. Conference calls on Avaya CPaaS baffled me, so I took the time to figure out how to use the APIs to create and manage them. Once I was comfortable with everything, I did my documentation thing and recorded the […]
For those of you who have been following my Avaya CPaaS developer videos, I have a new one for you. This time around I tackle call recording and transcription. It’s a relatively short video, but in those six plus minutes I walk you through the sometimes confusing ins and outs of using the recording APIs.