Monthly Archives: August 2022
An Introduction to Avaya Virtual Agent Studio
This is how memories are made…by going with the flow. Amanda Bynes These past several days have seen me immersed in learning and working with Avaya’s Virtual Agent Studio. Simply put, Virtual Agent Studio is a platform for creating AI-infused virtual agents. Virtual Agent Studio agents can then be used for chat bots, web bots, […]
The Avaya Virtual Agent Integration Cookbook
“For it is the duty of an astronomer to compose the history of the celestial motions through careful and expert study.” Nicolaus Copernicus Wikipedia defines Composability as: Composability is a system design principle that deals with the inter-relationships of components. A highly composable system provides components that can be selected and assembled in various combinations […]
A Programmers’ Introduction to Avaya OneCloud CPaaS
“Great strategy is consummately practical.” – Salam Al Shereida Anyone who has followed my writing over the past several years knows that I am a practical, nuts and bolts kind of guy. While there is nothing wrong with high-level discussions, I like to get my hands dirty by working with the technology I write about. […]
Real-Time Voice Protection with SBC Guard
Without continual growth and progress, such words as improvement, achievement, and success have no meaning. Benjamin Franklin As most of my readers know, I began this blog writing about the specifics of the Session Initiation Protocol (SIP). In fact, for the longest time I called this site SIP Adventures and filled these pages with scores […]
Tao, Zen, and Tomorrow 