Category Alexa

Building Bots with Natural Language Processing

If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. — Nelson Mandela I would venture to guess that most people had their first encounter with natural language processing (NLP) when Apple added Siri to the […]

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The Prokop Hospital Virtual Agent

To know me in real life is to know that I have a hard time sitting still.  If I see a dirty dish in the sink, I wash it.  If my lawn needs mowing, I’m out there with the mower.  My idea of relaxation is a 40-mile bike ride. This bleeds into my programming life […]

Moving From the Contact Center Agent to the Smart Speaker

A long habit of not thinking a thing wrong gives it a superficial appearance of being right. Thomas Paine Old habits are hard to break.  In order to remind myself of the behaviors I want to stop doing, I recently put together a list of the worst of mine.  I keep it close at hand […]

Building Alexa Applications for IoT

A few weeks ago, I shared the work I have been doing in creating bots for Google Home smart speakers.  As cool as those applications are (in my humble opinion), I don’t ever want to be thought of as a one trick pony, so I recently turned my attention to doing the same for Amazon’s […]