Category Artificial Intelligence

IBM and Avaya and Cisco, Oh My!

On a recent episode of the public radio program, Marketplace, the host, Kai Ryssdal, asked his guest to describe her job in five words or less.  I can’t remember what her response was, but it made me think about what mine might be.  My first reaction was something akin to “Waiting until retirement day,” but […]

AI and Natural Language Processing Made Easy — Webinar Playback

For those of you who were not able to attend my AI and NLP webinar, here is the playback.    Among other things, you will learn the basic language of NLP and how it can be used to build a text bot.

Webinar: Artificial Intelligence, Natural Language Processing, and Breeze

Are you interested in how IBM Watson, Amazon Lex, and/or Wit.ai can be used to build bots?  If not, you should be.  This is the future of how we will interact with customer care centers.  Actually, it’s the present and the chances are pretty good that you have already chatted with a machine and not […]

Applying AI and NLP: Wit, Watson, Lex

For the past several months, I have been immersed in the studies of artificial intelligence (AI) and natural language processing (NLP).  Not only are they two extremely interesting technologies, but the inroads they’ve made into our day-to-day lives is breathtaking.  Not a day goes by where I don’t talk to my phone or ask Alexa […]

Speaking of Artificial Intelligence and Natural Language Processing…

I recently sat down with my friend and partner in technology, Mark Fletcher (Fletch), to talk about artificial intelligence and natural language processing.  I hope you enjoy hearing what we had to say about what might be the most exciting and revolutionary technology of our time.