Category SIP

SIP Certificates for Avaya Endpoints

As busy as I am these days, I have a hard time saying “no” when asked to write something for what I deem to be a worthy publication.  Case in point is the article on SIP Certificates that I wrote for IAUG Insights.  “Flip” to page 22 to find me. IAUG Insights   Advertisements

Cisco, Meet Avaya. Avaya, Meet Cisco

Come together, right now over me Lennon and McCartney   If you are as old as I am, you have almost certainly been asked this question at least once in your life: “Beatles or Stones?” While that is an easy answer for some folks, I happen to really like both bands.  No single Beatle had […]

IoT and Emergency Services

Avaya put out a really nice video that does a great job demonstrating the power of my IoT software for Breeze.  Cool stuff!

SIP: Looking Behind the Curtain

Are you coming to Enterprise Connect in March?  If so, here are a few reasons why you want/need to attend my ever-popular SIP session. SIP:  Looking Behind the Curtain

Visualizing Natural Language Processing

Last week I introduced No Jitter readers to Natural Language Processing (NLP) and Facebook’s free NLP service, wit.ai.  I wrote about intents and entities and how they work together to convert human language into actionable components.  If you are like me, though, you only learn so much from reading.  You need to see concepts in […]

Evolving Your Enterprise With SIP

If you’re going through hell, keep going. — Winston Churchill I am sure we’ve all fallen into this trap.  You know something so well that not only do you expect everyone else to know it just was well, but you speak about it in words that only an expert would understand.  I certainly do that […]

Death and SIP Taxes

The wages of sin are death, but by the time taxes are taken out, it’s just sort of a tired feeling. — Paula Poundstone There are very few things in life that I truly hate.  Yes, there is much that I very much dislike, but hate is such a strong word that I like to […]

How Vulnerable is Your SIP

“If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.” ― Henry David Thoreau I don’t like to think of myself as old, but there are times when I feel absolutely ancient.  This is especially true when it comes […]

The Good, the Bad, and the Ugly of Always On

Technology can be our best friend, and technology can also be the biggest party pooper of our lives. It interrupts our own story, interrupts our ability to have a thought or a daydream, to imagine something wonderful, because we’re too busy bridging the walk from the cafeteria back to the office on the cell phone. […]

The Art of Telephone Spotting

Vision is the art of seeing what is invisible to others. –Jonathan Swift I have an odd quirk.  Actually, it’s more of a habit than a true quirk.  When I go into a place of business, one of the first things I do is look to see what kind of phone system they have.  While […]