Monthly Archives: September 2016

sex-pistols

SIPVicious: Anarchy in the UC

Undermine their pompous authority, reject their moral standards, make anarchy and disorder your trademarks. Cause as much chaos and disruption as possible, but don’t let them take you alive! — Sid Vicious My latest article for No Jitter addresses a topic I’ve spoken about before here on SIP Adventures — security and protection from the […]

A man holding smartphone with one new message on a screen. Closeup shot.

Adding Text and Email to Breeze Snap-Ins

My latest Advanced Breeze Techniques tackles SMS Text, Email, and Parallel Gateways.  Like every one of my Breeze videos (Introductory and Advanced), you can find this new one on the Avaya Blog. Adding Text and Email to Breeze Snap-Ins

taiichi_ohno

The Five Whys of Problem Solving

“The formulation of the problem is often more essential than its solution, which may be merely a matter of mathematical or experimental skill.” ― Albert Einstein Sometimes I’m a little late to the game.  As much as I love movies, I often don’t see the most popular releases until years after they’ve hit the theaters.  […]

xlr-connectors

Avaya Breeze Connectors

Welcome to the second in my series of videos addressing some of the more advanced Avaya Breeze techniques.  In Part One, I showed you how to catch and process errors inside a Breeze Snap-in. Here in Part Two, I discuss Breeze Connectors and how they are used to extend the communications capabilities of Avaya Aura.  […]

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SIP: Less is the New More

It’s easy to get sidetracked with technology, and that is the danger, but ultimately you have to see what works with the music and what doesn’t. In a lot of cases, less is more. In most cases, less is more. — Herbie Hancock Hello, my name is Andrew Prokop and I am a public radio […]