Category Amazon Lex

Building Bots with Natural Language Processing

If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. — Nelson Mandela I would venture to guess that most people had their first encounter with natural language processing (NLP) when Apple added Siri to the […]

Call the Midwife — a Patient to Nurse Smart Speaker Bot

I decided to have a little fun today and expand on what I have been doing with bots.  This time around, I created the prototype of an application that allows hospital patients to request a nurse via a bedside smart speaker.  While my bot is still pretty simplistic, the idea it explores can be expanded […]

Smart Speakers: From the Kitchen to the Boardroom

In my previous article here at SIP Adventures, I introduced you to the work I am doing with smart speakers and IoT.  This week’s article in No Jitter, takes that work even further and demonstrates how smart speakers such as Google Home can be integrated with WebEx Teams.  Be sure to check it out! Smart […]

AI and Natural Language Processing Made Easy — Webinar Playback

For those of you who were not able to attend my AI and NLP webinar, here is the playback.    Among other things, you will learn the basic language of NLP and how it can be used to build a text bot.

Webinar: Artificial Intelligence, Natural Language Processing, and Breeze

Are you interested in how IBM Watson, Amazon Lex, and/or Wit.ai can be used to build bots?  If not, you should be.  This is the future of how we will interact with customer care centers.  Actually, it’s the present and the chances are pretty good that you have already chatted with a machine and not […]

Applying AI and NLP: Wit, Watson, Lex

For the past several months, I have been immersed in the studies of artificial intelligence (AI) and natural language processing (NLP).  Not only are they two extremely interesting technologies, but the inroads they’ve made into our day-to-day lives is breathtaking.  Not a day goes by where I don’t talk to my phone or ask Alexa […]

Writing Text Bots with Amazon Lex

In my last blog article, I wrote of the framework I developed to create SMS text bots.   This framework uses Breeze to send and receive text messages, Context Store to manage individual chat sessions, and IBM Watson to turn incoming text messages into actionable items.  This division of labor allows anyone to create very sophisticated […]