Monthly Archives: March 2014

Unified Social Media Communications

My favorite part of parenting is watching my children grow into wonderful adults.  I have three adult children and I am very proud of each of them. As it is with many families, the three brothers chose different career paths.   Their paths also differ from my career choice.  I was the engineering type that loved working […]

Understanding Avaya’s Personal Profile Manager (PPM)

If you were to design a SIP telephone solely based on the features available from IETF (Internet Engineer Task Force – the owners of SIP) specifications, you would have a decent enough telephone that gave you a couple dozen different features. You could make, hold, and release calls.   You could transfer calls as well as […]

SIP Loop Detection — Will it go Round in Circles

It is said that the definition of insanity is doing the same thing over and over again and expecting different results. I will venture to say that the technology variant is “Garbage in. Garbage out.” To stretch the phraseology one more inch, “You can’t make a silk purse from a sow’s ear.” All of which […]

Understanding SIP Addresses

“To be or not to be. That is the question.” Ah, the angst of youth — feeling that you are on the cusp of something incredible, but not having the maturity to understand what it is. William Shakespeare brought life to those words over 400 years ago and yet they still ring true today. I […]

The Video-Fueled Workplace

I was born into a world of electronics and electrical gadgets.  My father, who turned 90 on March 20th, got his start in electronics on a destroyer in World War II where he served as a radio operator.   After the war, he found work at Federal Telephone and Telegraph and spent the last 30 years […]

A Timely Article About SIP Timers

Some things happen for a reason and some things just happen.  Last week I hit a deer and I highly doubt that there was some cosmic reason for the deer to jump out into the road just as I was passing by.  It was what it was and that’s all there is to it. However, […]

REFER Revisited

A few months ago I wrote about my favorite SIP message in Refer Madness.  I won’t repeat all that I said, but the slimmed down version is that REFER enables you to move an active session from one endpoint to another.  In other words, REFER is used to implement call transfer.  For example: Andrew is […]

Cloud Communications for Business Continuity

I hit a deer on my way to work Monday morning.  Actually, the deer hit me since I was minding my own business when it leapt into the path of my car.  Thankfully, I wasn’t hurt and the damage to my car is manageable.  Sadly, the same cannot be said for the deer. In case […]

Thank You For Calling — Voicemail and SIP

I need to begin with a full disclosure.  I am not a big fan of listening to voicemails.  Give me email, instant message, or SMS text over dialing a phone and playing a voice message any day of the week.  Voice messages on my PC as WAV files are a little better, but I find […]

March 7th, 1876 and the Birth of Telephony

Today is a day that should be celebrated in every telecom department across the world.  Why?  Because on March 7th, 1876 Alexander Graham Bell was granted United States patent 174,465 for his invention of the telephone.  While there is some controversy over who actually came up with the original idea for the telephone, Mr. Bell […]