Category Internet of Things

Optimism Returns to Avaya Engage

While at Avaya Engage last month, I met with Blair Pleasant of Business Communications Strategies to discuss the work I am doing with IoT, ServiceNow, Watson, Avaya Breeze, and Zang.  I really dislike seeing myself on video, but other than a few awkward smiles and some fumbled words, I did okay in our interview.  You […]

The Easy Button for IoT

I am sure that I don’t have to tell you how the Internet of Things (IoT) is revolutionizing our world.  Stop by any electronics retailer and you will find smart TVs, smart lights, smart refrigerators, and smart thermostats.  Open up the brochure for a new car and you will find more space dedicated to intelligent […]

Using IoT to Make a Smart City Smart

I was at the Avaya Engage conference last week.  It was a very exciting event and between presenting five breakout sessions, working the Arrow SI booth, schmoozing with customers, and networking with my fellow communications nerds, I hardly had a moment to relax. During one of the demonstrations of the IoT software I’ve been developing, […]

Marrying IoT and IT Service Management

“We cannot solve our problems with the same level of thinking that created them.” — Albert Einstein Let’s face it.  If something can go wrong, there is a good chance that it will go wrong.  Maybe not today and maybe not tomorrow, but no matter how many precautions that might be put into place, Murphy […]

Arrow Connect, IoT, and Communications Workflows

My fellow blogger, Dave Michels of Talking Pointz, did a nice write-up in Network World about the work I have been doing with IoT and communications workflows.  Please take a look! Arrow Electronics Gives IoT a Voice, Connects Devices to Communications Tools  

Even More about IoT

Beth Schultz of No Jitter did a great job summarizing our recent podcast about IoT and communications workflows.  Take a look *and* a listen. No Jitter On Air:  Getting IoT Into The Communications Mix

IoT and the Communications Workflow

I’ve been awfully quiet lately, but that doesn’t mean I haven’t been working…and working hard.  For the last few months, I have been immersed in writing software for my company’s IoT (Internet of Things) platform.  Additionally, I’ve branched out into integrating with other cloud services such as ServiceNow. Last week, I sat down (virtually) with […]

Unleashing the Power of IoT

It’s amazing how quickly a new technology becomes part of our daily lives. This has certainly been the case with the Internet of Things (IoT). Ten years ago, who would have dreamed of connecting garage doors, lightbulbs, and clothes dryers to the Internet? Of course, that’s exactly what we are doing today. Ordinary devices are […]

Speaking of IoT

This has been a very busy year for me and it’s only April.  I’ve written countless lines of Java code for my IoT software, spewed tens of thousands of words for my articles and technical documents, spoke at two trade shows, put on several webinars, designed a few SIP solutions, did a No Jitter podcast […]

Integrating Internet of Things (IoT) Sensors into Communications Workflows

Imagine a world where everyday devices can make telephone calls.  Imagine those calls triggering workflows that enable enterprises to save money, better manage their business concerns, develop stronger relationships with their customers, increase employee satisfaction, and address minor concerns before they become major catastrophes.  Now, imagine those same devices sending emails and text messages, engaging […]