Author Archives: Andrew Prokop

Building Text Notification Apps With Zang

For most of my professional life, I have been a nuts and bolts programmer.  I began with a very obscure programming language called PLM, made my way over to C++, and for the last several years, I’ve written nearly everything in Java.  While I am comfortable programming at that level, I am the first to […]

Optimism Returns to Avaya Engage

While at Avaya Engage last month, I met with Blair Pleasant of Business Communications Strategies to discuss the work I am doing with IoT, ServiceNow, Watson, Avaya Breeze, and Zang.  I really dislike seeing myself on video, but other than a few awkward smiles and some fumbled words, I did okay in our interview.  You […]

The Easy Button for IoT

I am sure that I don’t have to tell you how the Internet of Things (IoT) is revolutionizing our world.  Stop by any electronics retailer and you will find smart TVs, smart lights, smart refrigerators, and smart thermostats.  Open up the brochure for a new car and you will find more space dedicated to intelligent […]

Using IoT to Make a Smart City Smart

I was at the Avaya Engage conference last week.  It was a very exciting event and between presenting five breakout sessions, working the Arrow SI booth, schmoozing with customers, and networking with my fellow communications nerds, I hardly had a moment to relax. During one of the demonstrations of the IoT software I’ve been developing, […]

SIP: Looking Behind the Curtain

Are you coming to Enterprise Connect in March?  If so, here are a few reasons why you want/need to attend my ever-popular SIP session. SIP:  Looking Behind the Curtain

Marrying IoT and IT Service Management

“We cannot solve our problems with the same level of thinking that created them.” — Albert Einstein Let’s face it.  If something can go wrong, there is a good chance that it will go wrong.  Maybe not today and maybe not tomorrow, but no matter how many precautions that might be put into place, Murphy […]

Speaking of Artificial Intelligence and Natural Language Processing…

I recently sat down with my friend and partner in technology, Mark Fletcher (Fletch), to talk about artificial intelligence and natural language processing.  I hope you enjoy hearing what we had to say about what might be the most exciting and revolutionary technology of our time.

Watson (and me) in the News

This is cool. I wasn’t aware that I was the subject of Avaya’s latest podcast.

Putting Watson to Work

Believing is seeing and seeing is believing — Tom Hanks Last week in Watson, Come Here – I Want to See You, I introduced my readers to many of the functionality delivered by IBM Watson.  I explained how Watson can perform language detection, language translation, and language analysis.  I also wrote of how Watson Conversations […]

Watson, Come Here — I Want to See You

If you were to ask me what I want to do – I don’t want to be a celebrity, I want to make a difference. — Lady Gaga If you are like most people, the first time you heard about IBM’s Watson was on TV’s Jeopardy.  On February 14, 2011, Watson took on Jeopardy’s two […]