Category Unified Communications

millennial

Putting a Millennial Face on Unified Communications

The workplace has become a psychological battlefield and the millennials have the upper hand, because they are tech savvy, with every gadget imaginable almost becoming an extension of their bodies. They multitask, talk, walk, listen and type, and text. And their priorities are simple: they come first. — Morley Safer I cannot tell you the […]

spying

The Art of Telephone Spotting

Vision is the art of seeing what is invisible to others. –Jonathan Swift I have an odd quirk.  Actually, it’s more of a habit than a true quirk.  When I go into a place of business, one of the first things I do is look to see what kind of phone system they have.  While […]

taiichi_ohno

The Five Whys of Problem Solving

“The formulation of the problem is often more essential than its solution, which may be merely a matter of mathematical or experimental skill.” ― Albert Einstein Sometimes I’m a little late to the game.  As much as I love movies, I often don’t see the most popular releases until years after they’ve hit the theaters.  […]

Underdog-1

Underdog and the Future of Addictive Communications

I recently posted this over at TalkingPointz. Like me, I am sure you’ve seen articles and news stories about how the old Jetsons cartoons predicted the future. Off the top of my head, I can think of: Robot vacuums (can you say Roomba?) Flat screen TVs Tanning beds Talking appliances Video phones In a moment […]

prius_mpg

Changing Communication Behavior — Game On!

Here’s something I guest blogged on TalkingPointz. I love my Prius, but not for most of the reasons people love their cars.  While it’s nice enough on the inside, it’s certainly not very luxurious.   It’s cute, but it’s far from sexy.  I can get it up to left-lane freeway speeds, but it’s no Camaro.   I’m […]

Titanic-sinking

Planning for a Disaster

“There’s nowhere you can be that isn’t where you’re meant to be.” ― John Lennon As big of a Beatles fan that I am, I really don’t believe that. Yes, we can influence where we “are meant to be” by our actions and attitudes, but I am a firm believer that some things just happen. […]

Criswell Predicts_Logo

A Look Back at 2015

2015 is drawing to a close and despite the holidays, I was able to eke out one last article for No Jitter this week.  Not to brag, but with this one I meet my goal of a new article every week (with one secret ghost written article). Here’s to a great 2016 for unified communications […]

tango_networks_01

Tango Networks and the App-less App

Some of you may remember my article, When the Session Border Controller Became the Toaster. While a bit of what I wrote was tongue in cheek, I was serious when I said, “I want SBC manufacturers to impress me with more than how many sessions they support.” It’s too easy for today’s cutting edge technology […]

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Peeling Back the SIP Resiliency Layers

Like most people, I like it when my machines work. If I get into my car and turn the key, I expect the engine to start and the tires to roll. Of course, I play an important role in keeping my Prius on the road. I follow the manufacturer’s recommended maintenance schedule. I keep the […]

SIP Cloud

Delivering SIP Via the Cloud

We have come to embrace cloud delivery for many critical business services and understand the value the cloud provides. On the surface, carrier SIP Trunks may look like a cloud service because they are delivered via an IP-like connection, but when you dive in, you find that they don’t share the typical benefits associated with […]