Category Unified Communications

March 7, 1876: The Birth of Modern Communications

Today is a day that should be celebrated in every telecom department across the world.  Why?  Because on March 7th, 1876 Alexander Graham Bell was granted United States patent 174,465 for his invention of the telephone.  While there is some controversy over who actually came up with the original idea for the telephone, Mr. Bell […]

Putting a Millennial Face on Unified Communications

The workplace has become a psychological battlefield and the millennials have the upper hand, because they are tech savvy, with every gadget imaginable almost becoming an extension of their bodies. They multitask, talk, walk, listen and type, and text. And their priorities are simple: they come first. — Morley Safer I cannot tell you the […]

The Art of Telephone Spotting

Vision is the art of seeing what is invisible to others. –Jonathan Swift I have an odd quirk.  Actually, it’s more of a habit than a true quirk.  When I go into a place of business, one of the first things I do is look to see what kind of phone system they have.  While […]

The Five Whys of Problem Solving

“The formulation of the problem is often more essential than its solution, which may be merely a matter of mathematical or experimental skill.” ― Albert Einstein Sometimes I’m a little late to the game.  As much as I love movies, I often don’t see the most popular releases until years after they’ve hit the theaters.  […]

Underdog and the Future of Addictive Communications

I recently posted this over at TalkingPointz. Like me, I am sure you’ve seen articles and news stories about how the old Jetsons cartoons predicted the future. Off the top of my head, I can think of: Robot vacuums (can you say Roomba?) Flat screen TVs Tanning beds Talking appliances Video phones In a moment […]

Changing Communication Behavior — Game On!

Here’s something I guest blogged on TalkingPointz. I love my Prius, but not for most of the reasons people love their cars.  While it’s nice enough on the inside, it’s certainly not very luxurious.   It’s cute, but it’s far from sexy.  I can get it up to left-lane freeway speeds, but it’s no Camaro.   I’m […]

Planning for a Disaster

“There’s nowhere you can be that isn’t where you’re meant to be.” ― John Lennon As big of a Beatles fan that I am, I really don’t believe that. Yes, we can influence where we “are meant to be” by our actions and attitudes, but I am a firm believer that some things just happen. […]

A Look Back at 2015

2015 is drawing to a close and despite the holidays, I was able to eke out one last article for No Jitter this week.  Not to brag, but with this one I meet my goal of a new article every week (with one secret ghost written article). Here’s to a great 2016 for unified communications […]

Tango Networks and the App-less App

Some of you may remember my article, When the Session Border Controller Became the Toaster. While a bit of what I wrote was tongue in cheek, I was serious when I said, “I want SBC manufacturers to impress me with more than how many sessions they support.” It’s too easy for today’s cutting edge technology […]

Peeling Back the SIP Resiliency Layers

Like most people, I like it when my machines work. If I get into my car and turn the key, I expect the engine to start and the tires to roll. Of course, I play an important role in keeping my Prius on the road. I follow the manufacturer’s recommended maintenance schedule. I keep the […]