Category API

Top Five Picks in a Year of Communications Richness

An optimist stays up until midnight to see the new year in. A pessimist stays up to make sure the old year leaves. –Bill Vaughan The older I get, the quicker the years seem to go by.  I blinked during my freshman English final and all of a sudden I’m a 58-year-old man with three […]

Using APIs to Change the Role of the Telecom Department

Change is the law of life and those who look only to the past or present are certain to miss the future. — John F. Kennedy My job puts me in front of the telephony departments of small, medium, large, and even gargantuan companies on a very regular basis.  Not tied to any specific industry, […]

Enhancing the RFP with APIs

I am not a big fan of RFPs (Request for Proposal) and feel that all too often they are a race to the bottom.  Instead of proposing the best and potentially more expensive solution, respondents describe the cheapest solution that minimally meets the customer’s needs.  So, rather than comparing one great solution to another, the […]