Category VoIP

Writing a Robocall Application Using Avaya CPaaS

I need to start with a disclaimer. I strongly dislike robocalls. So much so that I no longer answer my phone if I do not recognize the caller. While that has caused me to miss a few important telephone calls, it has also saved me a tremendous amount of aggravation. Robocalls are also more than […]

Deploying VoIP Security the NSA Way

In my latest guest blog post for Assertion, I take a look at the NSA guidelines for securing VoIP and UC.  I learned a few new tricks and expect that you will, too.  Take a look at let me know what you think about it. Deploying VoIP the NSA Way

The Great SIP Security Challenge

After taking a too-long break from No Jitter, I am back in the saddle again.  Please check out my latest article. The Great SIP Security Challenge

It’s Not Social…It’s Business

Will you be ready for the next new thing?  Are you prepared to meet the expectations of the web-based consumer?  Do you have a social media strategy?  What are you doing with WebRTC?  Have you upgraded to SIP? In my latest article for No Jitter, I explore how social media and business have merged.  It’s […]

Getting Real with Real-Time Protocol

I’ve written quite a few blogs where I mention that SIP media is sent by something called RTP, but I’ve never described what that means.  Well, today I’ve decided to do something about that. RTP stands for Real-Time Protocol and like the bulk of the standards used by and with SIP, it is managed by […]

No Shirt, No Shoes, No Quality of Service

You wouldn’t spend $300,000 on a Ferrari and then drive it to Discount Tires for the cheapest tires you could find, would you?  I thought not.  Aesthetics aside, the wrong set of tires would diminish the entire driving experience and lessen the value of your significant cash outlay.  The same holds for your communications system.  […]