Tag Archives: Avaya CPaaS

Creating SIP Trunks With Avaya CPaaS

In my latest video, I show you how easy it is to configure and deploy SIP trunks on Avaya CPaaS.  To make it simple to understand, I give you a step-by-step way to PSTN-enable a free SIP soft client.  Check it out!

Build Your Own Conference Bridge with Avaya CPaaS

I am still on my video kick and this time around I decided to challenge myself.  Conference calls on Avaya CPaaS baffled me, so I took the time to figure out how to use the APIs to create and manage them.  Once I was comfortable with everything, I did my documentation thing and recorded the […]

Call Recording and Transcription for Avaya CPaaS Developers

For those of you who have been following my Avaya CPaaS developer videos, I have a new one for you.  This time around I tackle call recording and transcription.  It’s a relatively short video, but in those six plus minutes I walk you through the sometimes confusing ins and outs of using the recording APIs.

One-Click Google Dialogflow Telephony Bots

Here in my latest video, I show you how to connect a Google Dialogflow ES agent to Avaya OneCloud CPaaS. The result is a telephony enabled bot.  It’s very simple to do this.  No code required.  🙂

Writing Voice and Text Applications with Avaya CPaaS inboundXML

In my endless quest to help make CPaaS programming easier, I have created yet another training video.  This time around I tackle inboundXML.  Once you understand this powerful, yet simple concept, you too can write really cool voice and text processing applications.  I’m not kidding.  If I can do it, so can you!

Developing SMS and Telephony Applications with Avaya OneCloud CPaaS

In my never-ending effort to make my job easier, I’ve created another “Avaya OneCloud CPaaS for Developers” video.  This one builds on what I did in the previous two videos.  This time around, though, I take you a little deeper into the development process and show you two applications (and a number of variants) that […]

Web Services APIs for Beginners

As a companion piece to my previous video training, I created Web Services APIs for Beginners.  Think of this as fulfilling the prerequisites of Avaya OneCloud CPaaS for Developers:  Getting Started. In this new video, I introduce the viewer to REST APIs and discuss how they are created and used.  I also touch on APIs […]

A Practical Look at CPaaS for Over-The-Top-Applications

Anyone who has followed my writing over the past several years knows that I am a practical, nuts and bolts kind of guy. While there is nothing wrong with high-level discussions, I like to get my hands dirty by working with the technology I write about. Sometimes, that means sitting down with a protocol analyzer and watch […]

Avaya CPaaS – A Communications Platform for Today and Tomorrow

I’ve looked at clouds from both sides now… Joni Mitchell It wasn’t that long ago that ownership was everything.   I bought CDs for music and DVDs for movies.  I went to bookstores for the hottest summer reading.  I filled a filing cabinet drawer with disks to install TurboTax, Photoshop, Windows and Mac operating systems, and […]