Tag Archives: Avaya CPaaS
My guitar is not a thing. It is an extension of myself. It is who I am. Joan Jett I am continually impressed by how easy it is to create amazing AI workflows with Avaya’s Virtual Agent Studio (a custom instance of the Cognigy platform). Even me, a hard-core programmer, loves the no-code, drag-and-drop interface. […]
“The critical ingredient is getting off your butt and doing something. It’s as simple as that. A lot of people have ideas, but there are few who decide to do something about them now. Not tomorrow. Not next week. But today. The true entrepreneur is a doer, not a dreamer.” Vineet Bajpai Those who know […]
“His dress told her nothing, but his face told her things which she was glad to know.” A. A. Milne This blog has been a labor of love for nearly ten years. I haven’t earned a dime from it, but money has never been my intention. Instead, it was a way for me to share […]
“No matter how good you get you can always get better, and that’s the exciting part.” Tiger Woods In my previous article, I showed you how to integrate Google Dialogflow ES into an Avaya CPaaS text bot. While Dialogflow ES is a great platform for uncomplicated natural language processing (NLP) applications, ES has no concept […]
Every once in a while, a new technology, an old problem, and a big idea turn into an innovation. Dean Kamen In my previous article, Writing a Voice Bot Application Using Avaya CPaaS, I showed you how to use Avaya CPaaS inboundXML elements to create a simple voice bot. Here, I will show you how […]
“Whoever controls the media, controls the mind” Jim Morrison In my recent article, Building Communications Applications With Avaya OneCloud CPaaS, I presented three different ways of how to write an outbound SMS text campaign application. I used an Excel spreadsheet as a “database” and the Avaya CPaaS Send SMS API to send text messages. Almost […]
I need to start with a disclaimer. I strongly dislike robocalls. So much so that I no longer answer my phone if I do not recognize the caller. While that has caused me to miss a few important telephone calls, it has also saved me a tremendous amount of aggravation. Robocalls are also more than […]
“I’m interested in the moment when two objects collide and generate a third. The third object is where the interesting work is.” Bruce Mau In my previous article, Building Communications Applications Using Avaya OneCloud CPaaS, I presented three ways (using two programming language) of how to use Avaya CPaaS to create an outbound SMS text […]
This morning, I will be presenting an IAUG webinar on developing Avaya CPaaS applications. Rather than present an hour of PowerPoint slides, I will live-walk viewers through the steps to build an outbound SMS text campaign application. Actually, I plan on presenting three different ways using two different languages — node.js and Python.
In my latest video, I show you how easy it is to configure and deploy SIP trunks on Avaya CPaaS. To make it simple to understand, I give you a step-by-step way to PSTN-enable a free SIP soft client. Check it out!