Tag Archives: Avaya CPaaS
In my latest video, I show you how easy it is to configure and deploy SIP trunks on Avaya CPaaS. To make it simple to understand, I give you a step-by-step way to PSTN-enable a free SIP soft client. Check it out!
I am still on my video kick and this time around I decided to challenge myself. Conference calls on Avaya CPaaS baffled me, so I took the time to figure out how to use the APIs to create and manage them. Once I was comfortable with everything, I did my documentation thing and recorded the […]
For those of you who have been following my Avaya CPaaS developer videos, I have a new one for you. This time around I tackle call recording and transcription. It’s a relatively short video, but in those six plus minutes I walk you through the sometimes confusing ins and outs of using the recording APIs.
Here in my latest video, I show you how to connect a Google Dialogflow ES agent to Avaya OneCloud CPaaS. The result is a telephony enabled bot. It’s very simple to do this. No code required. 🙂
In my endless quest to help make CPaaS programming easier, I have created yet another training video. This time around I tackle inboundXML. Once you understand this powerful, yet simple concept, you too can write really cool voice and text processing applications. I’m not kidding. If I can do it, so can you!
In my never-ending effort to make my job easier, I’ve created another “Avaya OneCloud CPaaS for Developers” video. This one builds on what I did in the previous two videos. This time around, though, I take you a little deeper into the development process and show you two applications (and a number of variants) that […]
As a companion piece to my previous video training, I created Web Services APIs for Beginners. Think of this as fulfilling the prerequisites of Avaya OneCloud CPaaS for Developers: Getting Started. In this new video, I introduce the viewer to REST APIs and discuss how they are created and used. I also touch on APIs […]
Anyone who has followed my writing over the past several years knows that I am a practical, nuts and bolts kind of guy. While there is nothing wrong with high-level discussions, I like to get my hands dirty by working with the technology I write about. Sometimes, that means sitting down with a protocol analyzer and watch […]
I’ve looked at clouds from both sides now… Joni Mitchell It wasn’t that long ago that ownership was everything. I bought CDs for music and DVDs for movies. I went to bookstores for the hottest summer reading. I filled a filing cabinet drawer with disks to install TurboTax, Photoshop, Windows and Mac operating systems, and […]