Monthly Archives: November 2015

ATLAS_PLATFORM_POS

Mocana — Securing the App

I am not the kind of person who writes something simply to be controversial. While I have written a few articles for No Jitter that have caused some people to challenge my thoughts and opinions, I don’t write them with the sole purpose of raising a ruckus. I write them because I truly believe in […]

WebServices

The Avaya Engagement Call Control Snap-In

Not only do I write for No Jitter, but I am also an avid reader of all its articles. While I enjoy nearly every topic my fellow writers explore, I am especially intrigued by those that address programming and APIs (Application Programming Interfaces). That’s not surprising, though, since most of my professional life was spent […]

Adapt-or-die

Learning to Work With Avaya Aura Session Manager Adaptations

The problem with standards is that they rarely are. Despite the fact that SIP has been around since the 1990’s, is fairly well documented, and exists inside solutions from a variety of providers, there are still far too many situations where one vendor’s SIP has trouble speaking with another vendor’s SIP. Solution X might use […]

The_SIP_School_-_White

2015 SIP Survey

Ask me if I like surprises and the answer will always be, “It all depends.” Do I like the surprise of finding that my car won’t start on a morning where I have a can’t-miss appointment? Absolutely not. Am I thrilled about an unexpected bonus in my paycheck? You bet I am. When I was […]

tango_networks_01

Tango Networks and the App-less App

Some of you may remember my article, When the Session Border Controller Became the Toaster. While a bit of what I wrote was tongue in cheek, I was serious when I said, “I want SBC manufacturers to impress me with more than how many sessions they support.” It’s too easy for today’s cutting edge technology […]

avaya-connect

An Even Closer Look at Avaya Aura Call Processing

Last week, I walked you through how Avaya implements IMS processing between Session Manager and Communication Manager.   Even though it may have looked fairly complicated and slightly convoluted, I actually did you a favor by greatly simplifying the call flow. The complete call flow is even more involved. I also did myself a favor by […]

toll-free

Toll-Free Text: Let Your Thumbs do the Talking

Technology is a lot like the music business. You can be on top of the charts one day and completely irrelevant the next. The public is very fickle and you either change with the times or risk falling into the dustbins of yesterday’s news. How many of you have sons or daughters between the ages […]

HA

High Availability Session Border Controllers Down and Dirty

Any subject worth learning is like an onion. No, not because it will make you cry (although some sure bring out the tears for me). Rather, it’s because a worthwhile subject consists of multiple layers and every time you think you completely understand the whole thing, you find something new to capture your time and […]