Category Text Bot

Creating a Dialogflow CX Text Bot Using Avaya OneCloud CPaaS

“No matter how good you get you can always get better, and that’s the exciting part.” Tiger Woods In my previous article, I showed you how to integrate Google Dialogflow ES into an Avaya CPaaS text bot. While Dialogflow ES is a great platform for uncomplicated natural language processing (NLP) applications, ES has no concept […]

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Writing Text Bots with Amazon Lex

In my last blog article, I wrote of the framework I developed to create SMS text bots.   This framework uses Breeze to send and receive text messages, Context Store to manage individual chat sessions, and IBM Watson to turn incoming text messages into actionable items.  This division of labor allows anyone to create very sophisticated […]

Building SMS Text Bots is a Breeze

As a nerdy guy, I love movies about other nerdy guys.  Give me movies like “A Beautiful Mind,” “The Theory of Everything,” or “Einstein and Eddington” (two nerdy scientists for the price of one), and I am in geek heaven.  Recently, I was thrilled by “The Imitation Game” — the story of Alan Turing and […]