Category Dialogflow

Creating a Dialogflow CX Text Bot Using Avaya OneCloud CPaaS
“No matter how good you get you can always get better, and that’s the exciting part.” Tiger Woods In my previous article, I showed you how to integrate Google Dialogflow ES into an Avaya CPaaS text bot. While Dialogflow ES is a great platform for uncomplicated natural language processing (NLP) applications, ES has no concept […]

One-Click Google Dialogflow Telephony Bots
Here in my latest video, I show you how to connect a Google Dialogflow ES agent to Avaya OneCloud CPaaS. The result is a telephony enabled bot. It’s very simple to do this. No code required. 🙂

It’s a Bot World. We Just Live in It
Welcome to the next entry in my series of COVID-19 I-am-stuck-at-home-for-who-knows-how-long videos. So far, I’ve tackled Bot Building Basics with Google Dialogflow and Can You Really Build That With Breeze. Today, I recorded another of my popular presentations, It’s a Bot World. We Just Live in It. This was originally a breakout session at Engage […]

Bot Building Basics with Google Dialogflow
Due to a number of requests, I recorded the Bot Building Basics presentation I recently gave at Avaya Engage 2020. It’s a lot more fun speaking before a live audience, but this is a close-enough reenactment. I guarantee that if you watch the video in its entirety, you will be able to create your own […]