Category Avaya CPaaS
A large part of my job consists of creating proof-of-concept applications that demonstrate the power and flexibility of Avaya cloud APIs. Customers come to me with ideas and I turn those ideas into something real. In the video below, I show the results of a financial customer’s request for an application that integrates Avaya Spaces […]
In my latest video, I show you how easy it is to configure and deploy SIP trunks on Avaya CPaaS. To make it simple to understand, I give you a step-by-step way to PSTN-enable a free SIP soft client. Check it out!
I am still on my video kick and this time around I decided to challenge myself. Conference calls on Avaya CPaaS baffled me, so I took the time to figure out how to use the APIs to create and manage them. Once I was comfortable with everything, I did my documentation thing and recorded the […]
For those of you who have been following my Avaya CPaaS developer videos, I have a new one for you. This time around I tackle call recording and transcription. It’s a relatively short video, but in those six plus minutes I walk you through the sometimes confusing ins and outs of using the recording APIs.
Here in my latest video, I show you how to connect a Google Dialogflow ES agent to Avaya OneCloud CPaaS. The result is a telephony enabled bot. It’s very simple to do this. No code required. 🙂
In my endless quest to help make CPaaS programming easier, I have created yet another training video. This time around I tackle inboundXML. Once you understand this powerful, yet simple concept, you too can write really cool voice and text processing applications. I’m not kidding. If I can do it, so can you!
In my never-ending effort to make my job easier, I’ve created another “Avaya OneCloud CPaaS for Developers” video. This one builds on what I did in the previous two videos. This time around, though, I take you a little deeper into the development process and show you two applications (and a number of variants) that […]
Anyone who has followed my writing over the past several years knows that I am a practical, nuts and bolts kind of guy. While there is nothing wrong with high-level discussions, I like to get my hands dirty by working with the technology I write about. Sometimes, that means sitting down with a protocol analyzer and watch […]
Tell me and I forget. Teach me and I remember. Involve me and I learn. Benjamin Franklin I don’t have to tell you this, but we live in complicated and highly uncertain times. In the past several months we’ve had to confront a pandemic of epic proportions, a worldwide economic slowdown, and an awareness of […]
I have been a “professional” programmer since 1983 (yes, I am that old) and still get a kick out of seeing how other people use my software. In this case, Thomas Roemer from Avaya has created a smart parking solution that employs the artificial intelligence and IoT integration software I created. It’s a cool video […]