Monthly Archives: December 2020
One-Click Google Dialogflow Telephony Bots
Here in my latest video, I show you how to connect a Google Dialogflow ES agent to Avaya OneCloud CPaaS. The result is a telephony enabled bot. It’s very simple to do this. No code required. 🙂
Writing Voice and Text Applications with Avaya CPaaS inboundXML
In my endless quest to help make CPaaS programming easier, I have created yet another training video. This time around I tackle inboundXML. Once you understand this powerful, yet simple concept, you too can write really cool voice and text processing applications. I’m not kidding. If I can do it, so can you!
Developing SMS and Telephony Applications with Avaya OneCloud CPaaS
In my never-ending effort to make my job easier, I’ve created another “Avaya OneCloud CPaaS for Developers” video. This one builds on what I did in the previous two videos. This time around, though, I take you a little deeper into the development process and show you two applications (and a number of variants) that […]
Web Services APIs for Beginners
As a companion piece to my previous video training, I created Web Services APIs for Beginners. Think of this as fulfilling the prerequisites of Avaya OneCloud CPaaS for Developers: Getting Started. In this new video, I introduce the viewer to REST APIs and discuss how they are created and used. I also touch on APIs […]
Avaya OneCloud CPaaS for Developers: Getting Started
One of my many jobs at Avaya has been onboarding CPaaS developers. I’ve worked with getting folks started on everything from click-to-call to proactive outreach. After a while, though, I grew weary of repeating the same information over and over again. Since I am by nature a lazy man, I decided it was time to […]
Tao, Zen, and Tomorrow 