Monthly Archives:

One-Click Google Dialogflow Telephony Bots

Here in my latest video, I show you how to connect a Google Dialogflow ES agent to Avaya OneCloud CPaaS. The result is a telephony enabled bot.  It’s very simple to do this.  No code required.  🙂

Writing Voice and Text Applications with Avaya CPaaS inboundXML

In my endless quest to help make CPaaS programming easier, I have created yet another training video.  This time around I tackle inboundXML.  Once you understand this powerful, yet simple concept, you too can write really cool voice and text processing applications.  I’m not kidding.  If I can do it, so can you!

Developing SMS and Telephony Applications with Avaya OneCloud CPaaS

In my never-ending effort to make my job easier, I’ve created another “Avaya OneCloud CPaaS for Developers” video.  This one builds on what I did in the previous two videos.  This time around, though, I take you a little deeper into the development process and show you two applications (and a number of variants) that […]

Web Services APIs for Beginners

As a companion piece to my previous video training, I created Web Services APIs for Beginners.  Think of this as fulfilling the prerequisites of Avaya OneCloud CPaaS for Developers:  Getting Started. In this new video, I introduce the viewer to REST APIs and discuss how they are created and used.  I also touch on APIs […]

Avaya OneCloud CPaaS for Developers: Getting Started

One of my many jobs at Avaya has been onboarding CPaaS developers.  I’ve worked with getting folks started on everything from click-to-call to proactive outreach.  After a while, though, I grew weary of repeating the same information over and over again.  Since I am by nature a lazy man, I decided it was time to […]