Avaya has been very busy creating Breeze workflows with my IoT software and the most engaging uses of my work can be found in their Lego Smart City. It’s impressive how little blocks of plastic can be so successful at presenting IoT in ways that everyone can relate to. Here are two videos that demonstrate […]
For those of you who were not able to attend my AI and NLP webinar, here is the playback. Among other things, you will learn the basic language of NLP and how it can be used to build a text bot.
Are you interested in how IBM Watson, Amazon Lex, and/or Wit.ai can be used to build bots? If not, you should be. This is the future of how we will interact with customer care centers. Actually, it’s the present and the chances are pretty good that you have already chatted with a machine and not […]
For the past several months, I have been immersed in the studies of artificial intelligence (AI) and natural language processing (NLP). Not only are they two extremely interesting technologies, but the inroads they’ve made into our day-to-day lives is breathtaking. Not a day goes by where I don’t talk to my phone or ask Alexa […]