sex-pistols

Undermine their pompous authority, reject their moral standards, make anarchy and disorder your trademarks. Cause as much chaos and disruption as possible, but don’t let them take you alive! — Sid Vicious My latest article for No Jitter addresses a topic I’ve spoken about before here on SIP Adventures — security and protection from the […]

A man holding smartphone with one new message on a screen. Closeup shot.

My latest Advanced Breeze Techniques tackles SMS Text, Email, and Parallel Gateways.  Like every one of my Breeze videos (Introductory and Advanced), you can find this new one on the Avaya Blog. Adding Text and Email to Breeze Snap-Ins

taiichi_ohno

“The formulation of the problem is often more essential than its solution, which may be merely a matter of mathematical or experimental skill.” ― Albert Einstein Sometimes I’m a little late to the game.  As much as I love movies, I often don’t see the most popular releases until years after they’ve hit the theaters.  […]

xlr-connectors

Welcome to the second in my series of videos addressing some of the more advanced Avaya Breeze techniques.  In Part One, I showed you how to catch and process errors inside a Breeze Snap-in. Here in Part Two, I discuss Breeze Connectors and how they are used to extend the communications capabilities of Avaya Aura.  […]

all_you_need_is_less1

It’s easy to get sidetracked with technology, and that is the danger, but ultimately you have to see what works with the music and what doesn’t. In a lot of cases, less is more. In most cases, less is more. — Herbie Hancock Hello, my name is Andrew Prokop and I am a public radio […]

runtime-error-has-occured

Welcome to the first in my series of videos addressing some of the more advanced ideas surrounding Avaya Breeze.  It picks up where my introductory series ended while placing a greater emphasis on important, but lesser understood tasks and programming techniques. Here in Part One, I present a method to catch and process runtime errors […]

Jack-hammer

Imagination is not only the uniquely human capacity to envision that which is not, and therefore the fount of all invention and innovation. — J. K. Rowling I grew up immersed in science fiction.  Not only did I read  science fiction novels and short stories by the handful, I was in a science fiction book […]

clouds

In my last Avaya Breeze Introductory Video (I am moving on to advanced topics), I explore Breeze Events and how to launch Snap-Ins from cloud services.  

IMG_0431

Don’t tell me the moon is shining; show me the glint of light on broken glass. Anton Chekhov The world of technology has changed immeasurably since I began writing software way back in the late 1970’s.  Devices are smaller, storage is nearly infinite, processors are orders of magnitude faster, programming languages are far more graceful, […]

rest

Welcome back to my Avaya Breeze video series.  Up to this point, I have primarily focused on telephone calls.  Parts One through Three dealt with a Snap-In that created and manipulated an outbound call.  In Part Four, I turned my attention to intercepting an incoming call. Today I would like to shake things up a […]