“Educating the mind without educating the heart is no education at all.” Aristotle I am the third born in my family.   My oldest brother, Richard, is nine years older than me and my brother Bob was born six years and one month ahead of me.  As children, we shared the same bedroom and by osmosis […]

Change is the law of life and those who look only to the past or present are certain to miss the future. John F. Kennedy You may have already noticed, but SIP Adventures has a new name – Tao and Zen.  I began this blog by writing just about everything I knew about SIP, but […]

Due to a number of requests, I recorded the Bot Building Basics presentation I recently gave at Avaya Engage 2020.  It’s a lot more fun speaking before a live audience, but this is a close-enough reenactment. I guarantee that if you watch the video in its entirety, you will be able to create your own […]

I am so clever that sometimes I don’t understand a single word of what I am saying Oscar Wilde In just a few days, I get to stand in front of a crowd of Avaya Engage attendees ready to learn all about artificial intelligence and natural language processing.   While I am presenting several other sessions […]

I have been going to Avaga Engage (and its previously named incarnations) for many year.  More than simply attending, I have been hosting breakout sessions at Engage.  This year is no different.  If you count “Stump the Experts” (and I do), I am presenting six breakout sessions.  While my Debugging Avaya SIP is a repeat […]

The telephone, which interrupts the most serious conversations and cuts short the most weighty observations, has a romance of its own. – Virginia Woolf I have been writing communications software since the 1980s.  I began working with proprietary protocols such as Northern Telecom’s Meridian Link and Applications Module Link before moving to “standards” such as […]

If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. — Nelson Mandela I would venture to guess that most people had their first encounter with natural language processing (NLP) when Apple added Siri to the […]

Silence is the language of God. All else is poor translation. ― Rumi When it comes down to it, my workday pretty much consists of doing what I am told to do and doing what I want to do.  While there are certainly occasions where those two aspects don’t quite line up, there are more […]

Everything has beauty, but not everyone sees it. Confucius The best part of my job is when I get to explore different technologies in order to decide what is worth pursuing and what is best left ignored.   While playing with the former is more gratifying, it can also be quite fulfilling the moment I decide […]

I’ve been writing articles for SIP Adventures for close to seven years now.  Yikes!  While it began as primarily a SIP blog (thus the title), it didn’t take long for me to branch out far beyond INVITEs and PRACKs.  In fact, these days I probably spend more time on IoT and AI than anything else. […]