Tag Archives: Unified Communications
Debugging Avaya SIP
Another of my Avaya Engage breakout sessions is available for viewing outside the virtual conference. This time around I explore debugging SIP in an Avaya Aura system. After a quick introduction to SIP fundamentals, I look at how Avaya Aura uses SIP in an IMS, or half-call model. I show how resource reservation occurs and […]
COVID Surprised and Lessons Learned
“Surprise is the greatest gift which life can grant us.” Boris Pasternak Until the pandemic changed everything, I was a regular attendee at in-person IAUG chapter meetings across the country. Most of the time I presented a topic, but on a few occasions, I was simply there to listen and learn. Although I have never […]
Deploying VoIP Security the NSA Way
In my latest guest blog post for Assertion, I take a look at the NSA guidelines for securing VoIP and UC. I learned a few new tricks and expect that you will, too. Take a look at let me know what you think about it. Deploying VoIP the NSA Way
How Vulnerable is Your VoIP?
In my latest guest article for Assertion I ask How Vulnerable is Your VoIP? It’s worth a look if only for a photograph of an 18-year-old me.
Evolving Your Enterprise With SIP
If you’re going through hell, keep going. — Winston Churchill I am sure we’ve all fallen into this trap. You know something so well that not only do you expect everyone else to know it just was well, but you speak about it in words that only an expert would understand. I certainly do that […]
Putting a Millennial Face on Unified Communications
The workplace has become a psychological battlefield and the millennials have the upper hand, because they are tech savvy, with every gadget imaginable almost becoming an extension of their bodies. They multitask, talk, walk, listen and type, and text. And their priorities are simple: they come first. — Morley Safer I cannot tell you the […]
The Good, the Bad, and the Ugly of Always On
Technology can be our best friend, and technology can also be the biggest party pooper of our lives. It interrupts our own story, interrupts our ability to have a thought or a daydream, to imagine something wonderful, because we’re too busy bridging the walk from the cafeteria back to the office on the cell phone. […]
SIPVicious: Anarchy in the UC
Undermine their pompous authority, reject their moral standards, make anarchy and disorder your trademarks. Cause as much chaos and disruption as possible, but don’t let them take you alive! — Sid Vicious My latest article for No Jitter addresses a topic I’ve spoken about before here on SIP Adventures — security and protection from the […]
Adding Text and Email to Breeze Snap-Ins
My latest Advanced Breeze Techniques tackles SMS Text, Email, and Parallel Gateways. Like every one of my Breeze videos (Introductory and Advanced), you can find this new one on the Avaya Blog. Adding Text and Email to Breeze Snap-Ins
Debugging Avaya SIP
I have been speaking at the annual IAUG (International Avaya Users Group) conference long before they called themselves the IAUG. In fact, given that my heritage is both Nortel and Avaya, I’ve been a regular at both INNUA (International Nortel Users Association) and InAAU (International Alliance of Avaya Users) get-togethers since the dawn of time […]
Tao, Zen, and Tomorrow 