Tag Archives: Avaya

Can You Really Build That With Breeze?

For me, business travel has always been a mixed bag.  I don’t like making reservations, packing, airports, airplanes, rental cars, and unfamiliar freeways, but I do enjoy meeting new people and being exposed to new and different ideas.  I also love sharing what I know (or pretend to know) with a willing audience. COVID-19 put […]

Real-Time IT Services in the Palm of Your Hand

I am so clever that sometimes I don’t understand a single word of what I am saying Oscar Wilde In just a few days, I get to stand in front of a crowd of Avaya Engage attendees ready to learn all about artificial intelligence and natural language processing.   While I am presenting several other sessions […]

By the Time I Get to Phoenix (And Engage 2020)

I have been going to Avaga Engage (and its previously named incarnations) for many year.  More than simply attending, I have been hosting breakout sessions at Engage.  This year is no different.  If you count “Stump the Experts” (and I do), I am presenting six breakout sessions.  While my Debugging Avaya SIP is a repeat […]

Creating Wow With Avaya OneCloud CPaaS Applications

The telephone, which interrupts the most serious conversations and cuts short the most weighty observations, has a romance of its own. – Virginia Woolf I have been writing communications software since the 1980s.  I began working with proprietary protocols such as Northern Telecom’s Meridian Link and Applications Module Link before moving to “standards” such as […]

Building Bots with Natural Language Processing

If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. — Nelson Mandela I would venture to guess that most people had their first encounter with natural language processing (NLP) when Apple added Siri to the […]

Another Demonstration of my IoT Workflow Software

Here is my friend, Thomas Roemer of Avaya, with another demonstration of IoT in action.  In this video, he is running my IoT workflow tasks (plus several others I created) from the Avaya CPaaS cloud platform (formerly known as Zang). Cool stuff!

Using AI and IoT to Orchestrate Smart Parking

I have been a “professional” programmer since 1983 (yes, I am that old) and still get a kick out of seeing how other people use my software.  In this case, Thomas Roemer from Avaya has created a smart parking solution that employs the artificial intelligence and IoT integration software I created.  It’s a cool video […]

Engage 2019

Every once in a blue moon, someone is as actually interested in what I have to say.  This happened earlier this week when I was asked about my thoughts on Engage 2019.  If you too are interested, you will find them here: Avaya Engage 2019 — Communications (and Businesses) are Evolving

Digital Transformation — Avaya Breeze and Beyond

“The limits of the possible can only be defined by going beyond them into the impossible.” – Arthur C. Clarke In technology, some ideas take a long time to catch on.  Consider Microsoft’s journey to Skype for Business.  For better or worse, I was there from the beginning — from Microsoft’s first foray into telephony […]

IBM and Avaya and Cisco, Oh My!

On a recent episode of the public radio program, Marketplace, the host, Kai Ryssdal, asked his guest to describe her job in five words or less.  I can’t remember what her response was, but it made me think about what mine might be.  My first reaction was something akin to “Waiting until retirement day,” but […]