Tag Archives: Avaya

The Easy Button for IoT

I am sure that I don’t have to tell you how the Internet of Things (IoT) is revolutionizing our world.  Stop by any electronics retailer and you will find smart TVs, smart lights, smart refrigerators, and smart thermostats.  Open up the brochure for a new car and you will find more space dedicated to intelligent […]

Watson (and me) in the News

This is cool. I wasn’t aware that I was the subject of Avaya’s latest podcast.

Unleashing the Power of IoT

It’s amazing how quickly a new technology becomes part of our daily lives. This has certainly been the case with the Internet of Things (IoT). Ten years ago, who would have dreamed of connecting garage doors, lightbulbs, and clothes dryers to the Internet? Of course, that’s exactly what we are doing today. Ordinary devices are […]

Speaking of IoT

This has been a very busy year for me and it’s only April.  I’ve written countless lines of Java code for my IoT software, spewed tens of thousands of words for my articles and technical documents, spoke at two trade shows, put on several webinars, designed a few SIP solutions, did a No Jitter podcast […]

Integrating Internet of Things (IoT) Sensors into Communications Workflows

Imagine a world where everyday devices can make telephone calls.  Imagine those calls triggering workflows that enable enterprises to save money, better manage their business concerns, develop stronger relationships with their customers, increase employee satisfaction, and address minor concerns before they become major catastrophes.  Now, imagine those same devices sending emails and text messages, engaging […]

Giving voice to IoT

There have been moments in our communications industry when everything suddenly changes.  You can argue that it all began with Alexander Graham Bell’s invention of the telephone in 1876.  Although the road to that first voice call (“Mr. Watson, come here. I want you.”) took many years and involved several prior attempts, within a year […]

Integrating IoT into Avaya Breeze

After many years of uninterrupted blogging, I have been on a bit of a sabbatical these past several weeks.  It’s not as if I didn’t have anything to say.  It’s more that I didn’t have any time to say it.   On top of a grueling travel schedule, I have been spending long days and nights […]

Top Five Picks in a Year of Communications Richness

An optimist stays up until midnight to see the new year in. A pessimist stays up to make sure the old year leaves. –Bill Vaughan The older I get, the quicker the years seem to go by.  I blinked during my freshman English final and all of a sudden I’m a 58-year-old man with three […]

Avaya Breeze — Up Close and Personal

I recently presented a one-hour webinar that walked folks through the basics of creating Avaya Breeze Snap-Ins.  It’s similar to my Introductory and Advanced YouTube videos, but it’s different enough to warrant a look even if you did wade though all ten lessons.  The user questions at the end may be worth the price of […]

Web Services for Beginners

“Rest and be thankful.” ― William Wordsworth On a number of occasions, my unified communications articles have used terms such as web services, SOAP, REST, and RESTful.  Without providing much explanation, I’ve stated that these are methodologies and tools that allow a client application to access a remote service. For example, Avaya SIP telephones use […]