“Rest and be thankful.”
― William Wordsworth
On a number of occasions, my unified communications articles have used terms such as web services, SOAP, REST, and RESTful. Without providing much explanation, I’ve stated that these are methodologies and tools that allow a client application to access a remote service.
For example, Avaya SIP telephones use web services to store and retrieve data from Personal Profile Manager (PPM). The telephone acts as a client to a service that executes as part of the Avaya Session Manager. PPM web services allow a telephone to perform functions ranging from adding a name and number to a contact list to retrieving the telephone’s button assignments.
In today’s No Jitter article, I explain the basics of web services while introducing you to a few of the most popular test tools.