Give me six hours to chop down a tree and I will spend the first four sharpening the axe.
Abraham Lincoln
Failure is rarely something we plan for, but more often the result of failing to plan. This is true in life and it’s certainly true here in the world of unified communications. The most successful projects I’ve worked on unknowingly took the advice of President Lincoln and spent a significant amount of upfront time planning their approach, execution, and validation. At the conclusion of each project, we knew where we were and how we got there. While there were unexpected problems along the way (that’s a given), even they were built into the overall plan. Accidents were anticipated and therefore, easier to manage.
In my latest article for No Jitter, I present a step-by-step approach to rolling out SIP.
Tao, Zen, and Tomorrow 