If you are a fan of Tolkien’s “The Lord of the Rings,” you know that Aragorn was described by the words “Not all who wander are lost.” Now, while that’s perfectly fine for a ranger and the future king of Gondor, it’s not fine for IT departments as they move their communications systems to SIP. To wander is to waste money, frustrate users, and perhaps lose a job or two. Instead, you want a plan, milestones to measure that plan, and acceptance criteria to ensure that you accomplished what you set out to do.
In my latest article for No Jitter, I write about one of the topics I presented at the recent IAUG Converge2015 conference.
Tao, Zen, and Tomorrow 