Tag Archives: Twilio
A Practical Look at CPaaS for Over-The-Top-Applications
Anyone who has followed my writing over the past several years knows that I am a practical, nuts and bolts kind of guy. While there is nothing wrong with high-level discussions, I like to get my hands dirty by working with the technology I write about. Sometimes, that means sitting down with a protocol analyzer and watch […]
Creating a virtual agent with Twilio and Google Dialogflow
I have taken my work with Twilio Programmable Voice and SMS to the point where I have something to show for all my effort. The best way to experience my virtual agent is to call 207-825-2956 from a mobile phone. You can do this from a landline, too, with one exception that I explain below. […]
Taking the Boredom Out of SIP Trunks
I think it’s an actor’s responsibility to change every time. Not only for himself and the people he’s working with, but for the audience. If you just go out and deliver the same dish every time… it’s meat loaf again… you’d get bored. I’d get bored. — Johnny Depp This will not come as a […]
Using APIs to Change the Role of the Telecom Department
Change is the law of life and those who look only to the past or present are certain to miss the future. — John F. Kennedy My job puts me in front of the telephony departments of small, medium, large, and even gargantuan companies on a very regular basis. Not tied to any specific industry, […]
A Look Back at 2015
2015 is drawing to a close and despite the holidays, I was able to eke out one last article for No Jitter this week. Not to brag, but with this one I meet my goal of a new article every week (with one secret ghost written article). Here’s to a great 2016 for unified communications […]
Delivering SIP Via the Cloud
We have come to embrace cloud delivery for many critical business services and understand the value the cloud provides. On the surface, carrier SIP Trunks may look like a cloud service because they are delivered via an IP-like connection, but when you dive in, you find that they don’t share the typical benefits associated with […]
Tao, Zen, and Tomorrow 