Tag Archives: IBM Watson
Building Bots with Natural Language Processing
If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. — Nelson Mandela I would venture to guess that most people had their first encounter with natural language processing (NLP) when Apple added Siri to the […]
Understanding the IBM Watson Transcription Services
Silence is the language of God. All else is poor translation. ― Rumi When it comes down to it, my workday pretty much consists of doing what I am told to do and doing what I want to do. While there are certainly occasions where those two aspects don’t quite line up, there are more […]
Developing a Future-Focused Mindset
As much as I enjoy seeing my articles posted on blog sites other than SIP Adventures, I get an even bigger kick from finding articles written about me. 🙂 Okay, I am not that vain (mostly), but if I am entitled to 15-minutes of geek fame, Eric Krapf’s, fun and flattering missive on the work […]
Digital Transformation — Avaya Breeze and Beyond
“The limits of the possible can only be defined by going beyond them into the impossible.” – Arthur C. Clarke In technology, some ideas take a long time to catch on. Consider Microsoft’s journey to Skype for Business. For better or worse, I was there from the beginning — from Microsoft’s first foray into telephony […]
IBM and Avaya and Cisco, Oh My!
On a recent episode of the public radio program, Marketplace, the host, Kai Ryssdal, asked his guest to describe her job in five words or less. I can’t remember what her response was, but it made me think about what mine might be. My first reaction was something akin to “Waiting until retirement day,” but […]
AI and Natural Language Processing Made Easy — Webinar Playback
For those of you who were not able to attend my AI and NLP webinar, here is the playback. Among other things, you will learn the basic language of NLP and how it can be used to build a text bot.
Applying AI and NLP: Wit, Watson, Lex
For the past several months, I have been immersed in the studies of artificial intelligence (AI) and natural language processing (NLP). Not only are they two extremely interesting technologies, but the inroads they’ve made into our day-to-day lives is breathtaking. Not a day goes by where I don’t talk to my phone or ask Alexa […]
Writing Text Bots with Amazon Lex
In my last blog article, I wrote of the framework I developed to create SMS text bots. This framework uses Breeze to send and receive text messages, Context Store to manage individual chat sessions, and IBM Watson to turn incoming text messages into actionable items. This division of labor allows anyone to create very sophisticated […]
Optimism Returns to Avaya Engage
While at Avaya Engage last month, I met with Blair Pleasant of Business Communications Strategies to discuss the work I am doing with IoT, ServiceNow, Watson, Avaya Breeze, and Zang. I really dislike seeing myself on video, but other than a few awkward smiles and some fumbled words, I did okay in our interview. You […]
Speaking of Artificial Intelligence and Natural Language Processing…
I recently sat down with my friend and partner in technology, Mark Fletcher (Fletch), to talk about artificial intelligence and natural language processing. I hope you enjoy hearing what we had to say about what might be the most exciting and revolutionary technology of our time.