Tag Archives: Engagement Designer

Catching Errors in Breeze Snap-Ins
Welcome to the first in my series of videos addressing some of the more advanced ideas surrounding Avaya Breeze. It picks up where my introductory series ended while placing a greater emphasis on important, but lesser understood tasks and programming techniques. Here in Part One, I present a method to catch and process runtime errors […]

Intercepting Calls with Avaya Breeze
If you have been following along with my Avaya Breeze videos, you’ve seen me demonstrate how easy it is to create, deploy, execute, and test a Snap-In created with Engagement Designer. Today in No Jitter, I continue down that path, but I want to shake things up a bit. Instead of launching a new call, […]

Getting Hands-On with Avaya Breeze Engagement Designer
I tend to do things the hard way. I have a dishwasher, yet I still wash dishes by hand. I like to fish, but I have no desire to own an electronic fish finder. I make my pizza dough from scratch. I’ve self-published a few books over the years and despite the availability of highly […]