Tag Archives: CPaaS
A Programmers’ Introduction to Avaya OneCloud CPaaS
“Great strategy is consummately practical.” – Salam Al Shereida Anyone who has followed my writing over the past several years knows that I am a practical, nuts and bolts kind of guy. While there is nothing wrong with high-level discussions, I like to get my hands dirty by working with the technology I write about. […]
Facial Recognition From AWS Rekognition and Avaya OneCloud CPaaS
“His dress told her nothing, but his face told her things which she was glad to know.” A. A. Milne This blog has been a labor of love for nearly ten years. I haven’t earned a dime from it, but money has never been my intention. Instead, it was a way for me to share […]
Image Analysis From AWS Rekognition and Avaya OneCloud CPaaS
“Everything has beauty, but not everyone sees it.” Confucius These days, my programming is all about composability — combining different cloud services into something unique. In my previous two blogs, I combined Google Dialogflow ES and CX natural language processing with SMS text messages. Today, I want to blend image processing from Amazon with multimedia […]
Creating a Dialogflow CX Text Bot Using Avaya OneCloud CPaaS
“No matter how good you get you can always get better, and that’s the exciting part.” Tiger Woods In my previous article, I showed you how to integrate Google Dialogflow ES into an Avaya CPaaS text bot. While Dialogflow ES is a great platform for uncomplicated natural language processing (NLP) applications, ES has no concept […]
Creating a Dialogflow ES Text Bot Using Avaya OneCloud CPaaS
Every once in a while, a new technology, an old problem, and a big idea turn into an innovation. Dean Kamen In my previous article, Writing a Voice Bot Application Using Avaya CPaaS, I showed you how to use Avaya CPaaS inboundXML elements to create a simple voice bot. Here, I will show you how […]
Adding Multimedia to an Outbound Text Campaign
“Whoever controls the media, controls the mind” Jim Morrison In my recent article, Building Communications Applications With Avaya OneCloud CPaaS, I presented three different ways of how to write an outbound SMS text campaign application. I used an Excel spreadsheet as a “database” and the Avaya CPaaS Send SMS API to send text messages. Almost […]
Writing a Voice Bot Application Using Avaya CPaaS
“I’m interested in the moment when two objects collide and generate a third. The third object is where the interesting work is.” Bruce Mau In my previous article, Building Communications Applications Using Avaya OneCloud CPaaS, I presented three ways (using two programming language) of how to use Avaya CPaaS to create an outbound SMS text […]
You Can Compose It: A Basic Programming Guide to Avaya CPaaS APIs and Services
Here is the last of my three Avaya Engage breakout sessions. In less than 25 minutes, I present enough information to allow a developer to get started with Avaya One-Cloud CPaaS APIs. You will learn how to create a free account, navigate the dashboard, buy a telephone number, and start writing communications applications. If you […]
Writing Voice and Text Applications with Avaya CPaaS inboundXML
In my endless quest to help make CPaaS programming easier, I have created yet another training video. This time around I tackle inboundXML. Once you understand this powerful, yet simple concept, you too can write really cool voice and text processing applications. I’m not kidding. If I can do it, so can you!
Developing SMS and Telephony Applications with Avaya OneCloud CPaaS
In my never-ending effort to make my job easier, I’ve created another “Avaya OneCloud CPaaS for Developers” video. This one builds on what I did in the previous two videos. This time around, though, I take you a little deeper into the development process and show you two applications (and a number of variants) that […]
Tao, Zen, and Tomorrow 