Tag Archives: Collaboration Environment

Avaya’s Real-Time Speech Snap-In

Here in the world of IP communications, we attempt to strike a balance between what we can see and what we can hear. While we continue to drive interactions towards textual interfaces, the importance of human speech should never be ignored.   How many of you have been in the middle of a frustrating email exchange […]

Writing Your First Avaya Collaboration Environment Application

This is my fourth blog article about the Avaya Collaboration Environment (CE). My previous articles were fairly high level in nature and explained what you can do with CE, but didn’t go into a lot of detail about how to make the magic work. In this article, I am going to take you much deeper […]

Avaya Call Intercept Services

A few weeks ago I wrote about Avaya’s new Collaboration Environment (CE).  Since then I have had time to download the SDK (Software Development Kit) and spend some time reading through the documentation.  So far, I like what I see.  The Java classes are straightforward and comprehensive in their scope.  I have yet to write […]