Tag Archives: Cloud Communications

Avaya CPaaS – A Communications Platform for Today and Tomorrow

I’ve looked at clouds from both sides now… Joni Mitchell It wasn’t that long ago that ownership was everything.   I bought CDs for music and DVDs for movies.  I went to bookstores for the hottest summer reading.  I filled a filing cabinet drawer with disks to install TurboTax, Photoshop, Windows and Mac operating systems, and […]

Delivering SIP Via the Cloud

We have come to embrace cloud delivery for many critical business services and understand the value the cloud provides. On the surface, carrier SIP Trunks may look like a cloud service because they are delivered via an IP-like connection, but when you dive in, you find that they don’t share the typical benefits associated with […]

Cloud Communications for Business Continuity

I hit a deer on my way to work Monday morning.  Actually, the deer hit me since I was minding my own business when it leapt into the path of my car.  Thankfully, I wasn’t hurt and the damage to my car is manageable.  Sadly, the same cannot be said for the deer. In case […]

The Need for Speed

I never saw the first computer I worked on.  It was 1975 and I was a senior at Coronado High School in Scottsdale, Arizona.  Those of us who took advanced math classes were allowed to sign up for a course in computer programming.   I forget the instructor’s name, but I remember that he only had […]

Computer Telephony Integration and API’s

I have been involved with communications Application Programming Interfaces (APIs) since the dawn of Computer Telephony Integration (CTI).  I remember flying to Beaverton, Oregon in 1993 to meet with Intel to discuss this thing they were cooking up with Microsoft that they called Telephony API (TAPI). Along with a few of my Nortel coworkers we […]

Current Trends in Unified Communications

I’ve been in this industry longer than I care to admit.  I was working at Northern Telecom in the 1980’s when we announced something called “The Digital World.”   Not to be confused with the IP-PBX which came years later, this was the transformation away from analog telephony to digital telephones and ISDN.   Speaking of the […]

Cloud Communications

Who among us doesn’t use cloud services every single day of his or her life?  I no longer download music to my iPhone.  Why should I when I can hear just about everything I want from Pandora, Spotify, or Amazon Cloud Player?  I’ve been using cloud-based email since the 1990’s.  I am an amateur photographer […]