Tag Archives: bots

The Tao of the Ethical Bot

“Educating the mind without educating the heart is no education at all.” Aristotle I am the third born in my family.   My oldest brother, Richard, is nine years older than me and my brother Bob was born six years and one month ahead of me.  As children, we shared the same bedroom and by osmosis […]

Bot Building Basics with Google Dialogflow

Due to a number of requests, I recorded the Bot Building Basics presentation I recently gave at Avaya Engage 2020.  It’s a lot more fun speaking before a live audience, but this is a close-enough reenactment. I guarantee that if you watch the video in its entirety, you will be able to create your own […]

Building Bots with Natural Language Processing

If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. — Nelson Mandela I would venture to guess that most people had their first encounter with natural language processing (NLP) when Apple added Siri to the […]

Let Your Bots Do the Talking

In my latest article for No Jitter, I take a look at you can telephone-enable bots.  This is very cool stuff! Let Your Bots do the Talking