Tag Archives: AI

Using Artificial Intelligence to Create Smart Transcriptions

“Think before you speak. Read before you think.” Fran Lebowitz Here I am again waxing poetic (check out the video) about artificial intelligence and video analysis. This time around, I am exploring how AI can be used to create smart transcriptions. By “smart” I mean transcriptions that not only contains what was said, but who […]

Using AI to Extract Text From Images

“Words are the most powerful drug used by mankind.” Rudyard Kipling The fact that I have been writing this blog for nearly ten years without a penny of compensation tells me that I love words. While I don’t succeed as often as I would like to, crafting well-written sentences in clever and insightful ways makes […]

Personalized Customer Experience with AI Image Analysis

“If we can see the little things, we can see the entire universe.” Donna Goddard My favorite subjects are those that appear to be boundless — where the more I learn, the more I realize how little I know. Artificial Intelligence for image and video processing is one of those subjects. While my work developing […]

Artificial Intelligence and Video Analysis

“A picture is worth a thousand words and a video is worth a million pictures.” Ankala Subbarao In my previous blog article, Real-Time AI Image Recognition, I showed you how I integrated my PC’s webcam with AWS Image Rekognition. My camera application took a photo every two seconds, those photos were sent to Rekognition for […]

Real-Time AI Image Recognition

“Don’t worry when you are not recognized, but strive to be worthy of recognition.” Abraham Lincoln I have been at this programming thing more than four decades and still find things to get wildly excited about. For better or worse, my recent excitement about AI image recognition has bordered on obsession. It began with me […]

Facial Recognition From AWS Rekognition and Avaya OneCloud CPaaS

“His dress told her nothing, but his face told her things which she was glad to know.” A. A. Milne This blog has been a labor of love for nearly ten years. I haven’t earned a dime from it, but money has never been my intention. Instead, it was a way for me to share […]

One-Click Google Dialogflow Telephony Bots

Here in my latest video, I show you how to connect a Google Dialogflow ES agent to Avaya OneCloud CPaaS. The result is a telephony enabled bot.  It’s very simple to do this.  No code required.  🙂

It’s a Bot World. We Just Live in It

Welcome to the next entry in my series of COVID-19 I-am-stuck-at-home-for-who-knows-how-long videos.  So far, I’ve tackled Bot Building Basics with Google Dialogflow and Can You Really Build That With Breeze.  Today, I recorded another of my popular presentations, It’s a Bot World.  We Just Live in It.  This was originally a breakout session at Engage […]

Let A Virtual Agent Do The Talking

“The Wilderness holds answers to more questions than we have yet learned to ask.” Nancy Newhall You don’t need me to tell you how much the Covid-19 pandemic has changed the world.  It has disrupted the way we work, shop, socialize, relax, and communicate.  In respect to business communications, it has done two things.  First, […]

The Tao of the Ethical Bot

“Educating the mind without educating the heart is no education at all.” Aristotle I am the third born in my family.   My oldest brother, Richard, is nine years older than me and my brother Bob was born six years and one month ahead of me.  As children, we shared the same bedroom and by osmosis […]