“If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.” ― Henry David Thoreau I don’t like to think of myself as old, but there are times when I feel absolutely ancient.  This is especially true when it comes […]

I think it’s an actor’s responsibility to change every time. Not only for himself and the people he’s working with, but for the audience. If you just go out and deliver the same dish every time… it’s meat loaf again… you’d get bored. I’d get bored. — Johnny Depp This will not come as a […]

I recently presented a one-hour webinar that walked folks through the basics of creating Avaya Breeze Snap-Ins.  It’s similar to my Introductory and Advanced YouTube videos, but it’s different enough to warrant a look even if you did wade though all ten lessons.  The user questions at the end may be worth the price of […]

“Rest and be thankful.” ― William Wordsworth On a number of occasions, my unified communications articles have used terms such as web services, SOAP, REST, and RESTful.  Without providing much explanation, I’ve stated that these are methodologies and tools that allow a client application to access a remote service. For example, Avaya SIP telephones use […]

The workplace has become a psychological battlefield and the millennials have the upper hand, because they are tech savvy, with every gadget imaginable almost becoming an extension of their bodies. They multitask, talk, walk, listen and type, and text. And their priorities are simple: they come first. — Morley Safer I cannot tell you the […]

Healing is a matter of time, but it is sometimes also a matter of opportunity. –Hippocrates As a child of the 1960s, I grew up watching what many consider to be the golden age of television.  From silly, but lasting comedies such as Gilligan’s Island and Green Acres to the classic drama of The Fugitive […]

Welcome to the fourth in my series of Advanced Breeze videos.  Here, I discuss how to add JavaScript functions to Breeze Snap-Ins.  This is really important stuff to know and not intuitively obvious.  🙂

Technology can be our best friend, and technology can also be the biggest party pooper of our lives. It interrupts our own story, interrupts our ability to have a thought or a daydream, to imagine something wonderful, because we’re too busy bridging the walk from the cafeteria back to the office on the cell phone. […]

I am giving a Breeze workshop in Tempe, Arizona this Thursday.  I plan on lots of show and tell.  If you are in the area and want to see Breeze up front and in person, register here.

Vision is the art of seeing what is invisible to others. –Jonathan Swift I have an odd quirk.  Actually, it’s more of a habit than a true quirk.  When I go into a place of business, one of the first things I do is look to see what kind of phone system they have.  While […]