In my last blog article, I wrote of the framework I developed to create SMS text bots.   This framework uses Breeze to send and receive text messages, Context Store to manage individual chat sessions, and IBM Watson to turn incoming text messages into actionable items.  This division of labor allows anyone to create very sophisticated […]

As a nerdy guy, I love movies about other nerdy guys.  Give me movies like “A Beautiful Mind,” “The Theory of Everything,” or “Einstein and Eddington” (two nerdy scientists for the price of one), and I am in geek heaven.  Recently, I was thrilled by “The Imitation Game” — the story of Alan Turing and […]

I was very excited to see that one of the winners at the Enterprise Connect TADHack-mini used my Zang IoT software!  That’s pretty darn cool!

Do you have a great idea for an IoT application, but don’t know the first thing about programming and have no interest in learning a programming language?  The Avaya Breeze and Zang drag-and-drop workflow designer tools allow you to visualize your idea and with a few mouse clicks, go from concept to a powerful, enterprise-grade […]

I’ll admit it.  This is more of a personal plug than a blog article.  Still, it’s okay to pat oneself on the back every so often, right? Zang issued a press release this week and among other things, it speaks of the IoT software I have been writing.  The icing on the cake is a […]

For most of my professional life, I have been a nuts and bolts programmer.  I began with a very obscure programming language called PLM, made my way over to C++, and for the last several years, I’ve written nearly everything in Java.  While I am comfortable programming at that level, I am the first to […]

While at Avaya Engage last month, I met with Blair Pleasant of Business Communications Strategies to discuss the work I am doing with IoT, ServiceNow, Watson, Avaya Breeze, and Zang.  I really dislike seeing myself on video, but other than a few awkward smiles and some fumbled words, I did okay in our interview.  You […]

I am sure that I don’t have to tell you how the Internet of Things (IoT) is revolutionizing our world.  Stop by any electronics retailer and you will find smart TVs, smart lights, smart refrigerators, and smart thermostats.  Open up the brochure for a new car and you will find more space dedicated to intelligent […]

I was at the Avaya Engage conference last week.  It was a very exciting event and between presenting five breakout sessions, working the Arrow SI booth, schmoozing with customers, and networking with my fellow communications nerds, I hardly had a moment to relax. During one of the demonstrations of the IoT software I’ve been developing, […]

Are you coming to Enterprise Connect in March?  If so, here are a few reasons why you want/need to attend my ever-popular SIP session. SIP:  Looking Behind the Curtain