I’ve looked at clouds from both sides now… Joni Mitchell It wasn’t that long ago that ownership was everything. I bought CDs for music and DVDs for movies. I went to bookstores for the hottest summer reading. I filled a filing cabinet drawer with disks to install TurboTax, Photoshop, Windows and Mac operating systems, and […]
Avaya put out a really nice video that does a great job demonstrating the power of my IoT software for Breeze. Cool stuff!
It’s easy to learn how to drive a car without understanding how an internal combustion engine works. The same can be said about many of the machines and devices that we take for granted. Who among us can explain how an air conditioner cools a room? I expect that most people cannot. We typically learn […]
Every spring for the past 55 years, the homeowners on both sides of my block have gotten together to clean our alley from one end to the other. With our brooms, rakes, shovels, clippers, and trash cans, we work as a team to find and dispose of every last scrap of debris and yard waste. […]
Once again, my friends at Avaya have done really cool things with my IoT software!
We’ve all heard the old saying, “Be careful of the company you keep.” This is true for both people and technology. Consider blockchain. For many Americans, the immediate word association is “Bit Coin.” In fact, I would venture to guess that quite a few people think that they are one and the same. While this […]
Those of you who know me from my technical, nerdy life know that I love protocols. It’s true. I simply adore bits, bytes, request messages, responses, ACKs, and message bodies. I take great pleasure from looking through a complicated Wireshark trace and knowing exactly what a particular header value means and why it was used. […]
Avaya has been very busy creating Breeze workflows with my IoT software and the most engaging uses of my work can be found in their Lego Smart City. It’s impressive how little blocks of plastic can be so successful at presenting IoT in ways that everyone can relate to. Here are two videos that demonstrate […]
For those of you who were not able to attend my AI and NLP webinar, here is the playback. Among other things, you will learn the basic language of NLP and how it can be used to build a text bot.
Are you interested in how IBM Watson, Amazon Lex, and/or Wit.ai can be used to build bots? If not, you should be. This is the future of how we will interact with customer care centers. Actually, it’s the present and the chances are pretty good that you have already chatted with a machine and not […]