A large part of my job consists of creating proof-of-concept applications that demonstrate the power and flexibility of Avaya cloud APIs. Customers come to me with ideas and I turn those ideas into something real.
In the video below, I show the results of a financial customer’s request for an application that integrates Avaya Spaces rooms with Salesforce.com records. Specifically, they wanted something that automatically moves files added to a Spaces room to Salesforce opportunities. These files could be added by their customers or account executives. Additionally, all meeting recordings must be dynamically uploaded to the Salesforce record. This is a pretty cool way to synchronize real-time collaboration with a backend CRM.
To build the application, I used APIs from Salesforce, Avaya Spaces, and restdb. I learned a lot along the way and hope you find my solution interesting.