This Wednesday (March 18th) at 11:00 CDT, I want to try something new. Instead of a static blog article, I am inviting people to join me in a real-time discussion about remote worker technologies. Given that Covid-19 is driving millions of people home, this is a very hot topic. My hope is that once we get over this pandemic hump, the systems and processes we build for remote workers will become a part of everyone’s working life from now on. In other words, it’s important to get it right the first time.
Off the top of my head, here are some aspects of remote workers worth discussing:
SBC vs. VPN
SIP vs. H.323
Video
Mobility
Legacy Systems
Licenses
Work at Home Culture
Extend to Cell
Lighting and Ambient Noise
Work at Home Equipment
Network Bandwidth (Enterprise and Home)
Application Prioritization
Legal Issues
Physical vs. Soft Phone
CPaaS
Born-in-the-cloud communications
911
Mobile Device Management
Contact Center
Mass Notification
Remote Desktop Concerns
Virtual Agents
To join Wednesday’s discussion, simply click on the following link a few minutes before the 11:00 CDT start time:
https://spaces.zang.io/u/aprokop@convergeone.com
You will have the option of joining as a guest or an existing Avaya Spaces user. If you aren’t an existing user and want to be one, click the “Create One!” link to sign up for a free account. You won’t regret it.
As I write this, I do not intend to present slides. Instead, I want this to be an open discussion where everyone can share their thoughts and experiences. My personal goals are to tell you what I know about remote worker technologies and to learn ways I haven’t even thought about.
I am starting this first session with a particular topic (yes, I plan on repeating these virtual open office meetings), but expect future meetings to be more free flowing. Just a bunch of geeks getting together to talk about whatever we are working on or curious about.
I hope to see* you this Wednesday!
*Despite the fact that my face is not very video friendly, I plan on turning on my camera for this meeting.
Tao, Zen, and Tomorrow 