Avaya CPaaS – A Communications Platform for Today and Tomorrow

I’ve looked at clouds from both sides now…

Joni Mitchell

It wasn’t that long ago that ownership was everything.   I bought CDs for music and DVDs for movies.  I went to bookstores for the hottest summer reading.  I filled a filing cabinet drawer with disks to install TurboTax, Photoshop, Windows and Mac operating systems, and numerous utilities and drivers for printers I have long since discarded.

These days, though, I stream my entertainment, download books to my e-reader, and no longer own a PC that has a CD drive.  In addition to significantly reducing the clutter around my house, all my so-called possessions have become extremely portable.  If I want to watch a movie, I can stream it from wherever I am on whatever device I happen to be using at the time.  My CD player gathers dust while my radio sits idle as I tell my smart speakers to “play Minnesota Public Radio.”

In my latest article for the Avaya Connected Blog, I explain what I have been doing with Avaya CPaaS (formerly Zang) and why the latest incarnation of the product is so exciting.

Avaya CPaaS – A Communications Platform for Today and Tomorrow

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