It’s important to know one’s limitations. For example, I consider myself a pretty good computer programmer. I love problem solving and turning abstract concepts into lines of code. Over the years, I have written everything from SIP-based communication services to hard disk interrupt processors.
However, I am not good at writing software that people can see. The user interfaces to my software are at best, crude. At worst, they are so geeky as to require a degree in computer science to figure out how to use them. Thankfully, there are lots of people in the world who are extremely talented at creating GUIs that are not only easy to use, but are a joy to behold.
This deficiency of mine extends to demonstrations of my software creations. While I can happily spend hours writing reams of behind-the-scenes Java code, I find it a painful experience to spend ten minutes putting together something that shows it off.
So, I was overjoyed when my friend over at Avaya, Thomas Römer , created this video of the work he has been doing with my IoT and ServiceNow code. His Industrial IoT demo is not only visually appealing, but he is right on target when it comes to why this technology is important.
Okay, enough about me. Please see for yourself how easy it is to combine IoT, communications, and IT Service Management to solve real world problems.