In my last blog article, I wrote of the framework I developed to create SMS text bots. This framework uses Breeze to send and receive text messages, Context Store to manage individual chat sessions, and IBM Watson to turn incoming text messages into actionable items. This division of labor allows anyone to create very sophisticated text bots with a minimal amount of effort and zero programming. As I said, if you can draw it on a whiteboard, you can build it into an application.
In my latest article for the Avaya blogs, I describe how I’ve extended my framework to include support for Amazon Lex.