By three methods we may learn wisdom: First, by reflection, which is noblest; Second, by imitation, which is easiest; and third by experience, which is the bitterest.
— Confucius
My wife and I enjoy eating out. We both work hard Monday through Friday and look forward to a weekend night or two of no meal planning, no cooking, and best of all, no dishes to wash. With the price of food at a five year low, we know that a restaurant meal will cost us substantially more than what we can prepare at home, but we don’t do it for money. We don’t do it for convenience, either. Dressing up, driving, parking, and waiting for a table to open up can add a significant amount of work to our evening of relaxation.
In my latest article for No Jitter, I look at how experience shapes our lives and needs to drive changes in customer care.
Tao, Zen, and Tomorrow 