Avaya Breeze Step-by-Step: Part 1

“Who are you going to believe, me or your own eyes?”

Chico Marx

I haven’t been shy about my work with Avaya’s Breeze development platform.  I’ve written about my experiences with the Java SDK along with the drag and drop interface, Engagement Designer.  Additionally, I’ve tackled subjects such as Avaya’s Real-Time Speech Recognition and Context Store with fairly in-depth missives.

My latest article for No Jitter isn’t an article at all.  It’s the first in a series of videos that walks the viewer through the process of building, testing, and debugging Avaya Breeze Snap-Ins.  Part One shows you the basics of a simple Make Call Snap-In.  Subsequent videos will build on that Snap-In by adding new functionality and teach you documented as well as undocumented methods to create extremely clever and powerful workflows.

Writing Your First Avaya Breeze Snap-In Part 1

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